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Help signing in

Page updated: 25 April 2018

How long will I be signed in for?

You’ll normally be signed in for two years, unless you sign out, delete your cookies or delete your app. You can find out more about cookies here.

After two years we’ll ask you to sign in again. Oh, and you can sign in with different accounts on the same device.

Having trouble signing in?

Check the following topics to find out how to fix the problem.

  • Why have I been locked out of my account?
  • I’m having problems with my password
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  • Will my BBC account password be stored on my mobile device?
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