Isabel's story: Care home charges

A short video about charges in the terms and conditions of a care home contract that Isabel only became aware of after the death of her grandmother who was a resident of the home.

Isabel accepts that the charges are legal but questions whether they are ethical.

May be used in class to stimulate discussion around the featured story. Alternatively could be used to introduce the following topics:

  • Reading and understanding
  • Skimming and scanning
Isabel talks about the charges a care home demanded after the death of her grandmother.