Andrew and Chaska's story: Fire insurance

When Andrew and Chaska's home burned down they were shocked to find that their insurance company would not settle their claim.

Quick tips for tutors

  • A short video about Andrew and Chaska's struggle to get their insurance company to pay out following a fire that destroyed their new home.

  • The problem centered on the interpretation of wording in the policy.

  • May be used in class to stimulate discussion around the featured story. Alternatively could be used to introduce the following topics:

  • Fact or opinion

  • Skimming and scanning
  • Reading and understanding