Match ends, Tottenham Hotspur 1(2), Norwich City 1(3).
Tim Krul was the hero by saving two penalties as Norwich beat Tottenham in a shootout after a 1-1 draw to reach the FA Cup quarter-finals for the first time in 28 years.
Norwich were on the back foot in the penalty shootout when Kenny McLean's first kick was saved by Michel Vorm, but Erik Lamela hit the crossbar for Spurs with Troy Parrott and Gedson Fernandes seeing their efforts pushed away by Krul.
The Dutch goalkeeper, who took his time to set himself before each kick, sprinted to the opposite end of the ground to celebrate with the 9,000 joyous travelling supporters in the away end.
At the same time Spurs defender Eric Dier was involved in a confrontation in the stands after being "insulted" by a fan.
Tottenham had actually taken the lead early on through Jan Vertonghen, as the Belgium defender rose highest to powerfully head in from Giovani lo Celso's superb cross.
But they were forced back by Norwich as the visitors caused plenty of problems - Emiliano Buendia and Lukas Rupp both forcing stand-in goalkeeper Vorm into making sharp saves.
Having looked like being left frustrated, the Canaries got a deserved equaliser on 78 minutes as Josip Drmic bundled in from close range after Vorm spilled Kenny McLean's drive.
At the other end, the hosts could have won it with five minutes of normal time remaining but Serge Aurier saw his low shot cleared off the line by the retreating Ben Godfrey. With no further goals in extra time, Norwich made it a night to remember.
Daniel Farke's side will host the winner of Thursday's tie between Derby and Manchester United in the quarter-finals.
- Eric Dier involved in altercation with fan after 'insult'
- 'I knew I'd better start saving some' - Krul on shootout win
- Relive Norwich's win over Tottenham
Can Norwich do a Wigan?
Despite being rooted to the bottom of the Premier League table, Norwich have gained plaudits for their attractive style of football and Farke's men thoroughly deserved to progress in the cup.
Though they have plenty to do if they are to avoid an immediate return to the Championship, six points adrift of safety with just 10 games remaining, this competition will come as a welcome distraction.
The Norfolk club have never won the FA Cup and their run in recent years has been dreadful with six third-round defeats, but they may well take inspiration from the Wigan team of 2013 which went all the way to lifting the trophy yet still ended up being relegated.
Having fallen behind, the away side maintained their composure and penned Tottenham back into their own half for large periods, the dangerous Buendia struck straight at Vorm after opening up the space with some fine footwork, while the Spurs goalkeeper almost let Rupp's long-range drive squirm through his hands and into the net.
Mario Vrancic had a thumping, goalbound drive blocked by Dier and the Bosnia international curled a left-footed free-kick on to the roof of the net in the second half.
As they would have expected, Norwich had to battle against the tide of Tottenham attacks in the additional 30 minutes and having held firm, got their rewards in the shootout.
Spurs go marching out
Spurs' shock sacking of popular boss Mauricio Pochettino in November paved the way for the appointment of former Chelsea, Manchester United and Real Madrid boss Mourinho as his replacement with the remit of taking the club to the next level by delivering a trophy.
Tottenham's trophy cabinet has been left intact for the past 12 years, their most recent silverware the 2008 League Cup, while you would have to go back to 1991 when they last won this competition.
It looks like they may well go another season without any success as this was their most realistic hope of claiming a cup and they need to overturn a 1-0 first-leg loss to RB Leipzig in the Champions League.
Mourinho sides are traditionally renowned for being strong defensively but they failed to hold on to their lead and have now kept just two clean sheets in 13 matches under the Portuguese manager at Tottenham Hotspur Stadium.
Teenager midfielder Oliver Skipp kept the ball ticking in the middle of the park by completing 91% of his 65 passes, while Lo Celso beside him also impressed, highlighting why Spurs paid £27m to sign the Argentine on a permanent deal.
With time ebbing away, Lo Celso could have won it for Spurs but saw his low drive at the near post kept out by Krul and Fernandes blazed over from a promising position.
Without the availability of skipper Harry Kane and Son Heung-min, Spurs lack bite in attack and they failed to find a winner even after the introduction of teenage striker Troy Parrott in extra time.
'We had many, many players in trouble' - what they said
Tottenham manager Jose Mourinho: "I think we don't deserve the result but that's football. As you can expect it was a difficult game, as I could expect some of my players were really, really in trouble and they made an incredible effort to try.
"Harry Winks was completely dead. I think he's started 11 to 12 games in a row, we had many, many players in trouble.
"I don't have one single negative feeling towards my players, the opposite, they tried fantastic things. I am really, really sad for the boys, I can cope with the bad result and with negative moments, I've had so many, but I am really sad for the players.
"In this moment I have to think about what's next and I have to speak to my club because I think some of these boys to have a chance to fight Tuesday for a Champions League position they just can't play on Saturday. Particularly in forward positions, behind we've got options but not going forward."
Norwich manager Daniel Farke: "I'm pretty delighted. It was a great performance. Soft skills were great - great spirit and unity - so I'm happy to send the fans home happy. Fantastic support for us and we will take this into next week.
"When you want to beat a top-class side like Tottenham you have to put in an all-round performance. You have to be disciplined, work on a gameplan, maybe allow them to have the ball and be prepared to defend. It is about being brave, being mentally strong. So I have many compliments for my players.
"We have such unity and spirit in this club. We are the biggest underdogs. I can't guarantee if we will stay in the league or win the FA Cup, but we have created memories."
Mourinho sick at the sight of penalties - the stats
- Norwich City have reached the quarter-finals of the FA Cup for the first time since 1992, a season in which the Canaries went on to be eliminated in the semi-finals by Sunderland.
- As a manager while in charge of English clubs, Jose Mourinho has now lost on each of the seven occasions his sides have taken part in a penalty shootout (5x Chelsea, 1x Man Utd, 1x Spurs).
- Tottenham Hotspur were involved in a penalty shootout in the FA Cup for the first time since 1996 against Nottingham Forest, which they also went on to lose.
- Spurs have kept just two clean sheets in their 13 home matches under Jose Mourinho, with none of those coming in cup competitions (five games).
- Josip Drmic has netted two goals in his past five appearances for Norwich, one more than he managed in his first 10 games in all competitions for the Canaries earlier this season (1).
- Tottenham Hotspur's Jan Vertonghen has scored two goals in six home appearances in the FA Cup - one more than in 113 Premier League games on home turf.
- 6D Sánchez
- 29SkippBooked at 71mins
- 8WinksSubstituted forNdombeleat 81'minutes
- 27Lucas MouraSubstituted forLamelaat 70'minutes
- 18Lo Celso
- 23BergwijnSubstituted forCarvalho Fernandesat 54'minutes
- 20AlliSubstituted forParrottat 96'minutes
- 30Carvalho Fernandes
- 5HanleyBooked at 73mins
- 19TrybullSubstituted forTetteyat 89'minutes
- 8VrancicBooked at 12minsSubstituted forMcLeanat 67'minutes
- 17BuendíaSubstituted forStiepermannat 97'minutes
- 7RuppSubstituted forIdahat 72'minutes
- Paul Tierney
- Shots on Target
Penalty Shootout ends, Tottenham Hotspur 1(2), Norwich City 1(3).
Penalty saved! Gedson Fernandes (Tottenham Hotspur) fails to capitalise on this great opportunity, right footed shot saved in the bottom right corner.
Goal! Tottenham Hotspur 1(2), Norwich City 1(3). Todd Cantwell (Norwich City) converts the penalty with a right footed shot to the top left corner.
Penalty saved! Troy Parrott (Tottenham Hotspur) fails to capitalise on this great opportunity, right footed shot saved in the bottom right corner.
Goal! Tottenham Hotspur 1(2), Norwich City 1(2). Marco Stiepermann (Norwich City) converts the penalty with a left footed shot to the bottom right corner.
Goal! Tottenham Hotspur 1(2), Norwich City 1(1). Giovani Lo Celso (Tottenham Hotspur) converts the penalty with a left footed shot to the bottom left corner.
Goal! Tottenham Hotspur 1(1), Norwich City 1(1). Adam Idah (Norwich City) converts the penalty with a right footed shot to the top right corner.
Penalty missed! Still Tottenham Hotspur 1(1), Norwich City 1. Erik Lamela (Tottenham Hotspur) hits the bar with a left footed shot.
Penalty saved! Kenny McLean (Norwich City) fails to capitalise on this great opportunity, left footed shot saved in the bottom right corner.
Goal! Tottenham Hotspur 1(1), Norwich City 1. Eric Dier (Tottenham Hotspur) converts the penalty with a right footed shot to the bottom left corner.
Penalty Shootout begins Tottenham Hotspur 1, Norwich City 1.
Second Half Extra Time ends, Tottenham Hotspur 1, Norwich City 1.
Todd Cantwell (Norwich City) wins a free kick in the attacking half.
Foul by Serge Aurier (Tottenham Hotspur).
Adam Idah (Norwich City) wins a free kick on the left wing.
Foul by Serge Aurier (Tottenham Hotspur).
Attempt missed. Gedson Fernandes (Tottenham Hotspur) right footed shot from the centre of the box is high and wide to the right. Assisted by Giovani Lo Celso.
Attempt blocked. Gedson Fernandes (Tottenham Hotspur) right footed shot from the left side of the box is blocked. Assisted by Erik Lamela.
Kenny McLean (Norwich City) wins a free kick in the attacking half.