BBC Sounds help and FAQs

Get the best out of BBC Sounds and fix issues with our really helpful support site.

BBC Sounds | Update

Why are recent episodes not appearing in Latest within My Sounds?

Recently repeated episodes of subscriptions not appearing in Latest in My Sounds

Android | Under investigation

Why can’t I play downloads on my Android 11 device?

Downloads not playing on some Android 11 devices

BBC Radio 4 | Update

Why is the sound distorted on episode nine of The Whisperer in Darkness?

Audio intentionally distorted in episode nine of The Whisperer in Darkness