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BBC Sounds help and FAQs
Known issues
Android | Recently fixed
Why doesn't the app remember where I left off with my downloads?
App on Android devices playing downloads from the start rather than resuming
Pan BBC | Update
Why am I seeing an error message when I try to play BBC Sounds content on the website?
'Player will stop working' or 'Player no longer works properly' error message when playing video or audio content
TV | Under investigation
Why can't I play live radio on my Roku device?
Live stations not playing on BBC Sounds app on some Roku devices