Coronavirus update
We are excited to welcome audiences back to the productions of some of your favourite shows! We have been working hard to make shows safe for our audiences and our staff and this means that there are a few things that will be a little different.
In the lead up to the production, to help minimise the spread of coronavirus, we ask that you do not attend the show, if you begin to develop any of the symptoms of coronavirus or if you have come into close contact with someone who has tested positive for coronavirus. We also ask that you do not attend if at the date of the show, you are coming from a constituency which has been placed under local lockdown measures restricting travel to the show. If you have registered for tickets on behalf of your friends and family, we ask that you also let them know to stay at home if they need to.
How we use your information
The information you provide will be processed by the BBC, production teams and our service providers for the purpose of handling your ticket application, and if you’ve selected to join our mailing list, it will also be used to send you information about the categories of shows, tours and events that may interest you (you will be given the opportunity to unsubscribe from each newsletter every time you receive it).
The UK is experiencing a public health emergency as a result of the coronavirus pandemic. The BBC will be supporting the NHS Test and Trace scheme. This means that your name, contact number and the details of the show or event that you attended may also be provided to the NHS, if the NHS requests this information. You can read more about how the BBC processes your personal data as part of the NHS Test and Trace scheme.
If you contact the BBC to provide information about a positive COVID-19 test for you or a member of your group, the BBC will not process this data or contact the NHS on your behalf and instead advise that you provide this information directly to the NHS in accordance with any Government or NHS reporting guidance.
Personal data will not be shared with any other third party without your permission unless required by law. The BBC and our service providers will retain your data in accordance with our retention policy and Data Protection legislation. Visit the BBC's Privacy and Cookies Policy for more information.
Accessibility
The BBC aims to truly reflect the nations, regions and diverse communities we serve, and to involve all sections of our audience in making shows. We want to encourage people of all ages, backgrounds, abilities and disabilities, including autistic spectrum disorders, sensory impairment, and physical and learning disabilities, to apply to participate as members of studio audiences and contributors to programmes, to tour our buildings and to join us at events. We regularly audit BBC buildings to ensure accessibility for all visitors with disabilities and will, where possible, make reasonable adjustments for disabled people wishing to take part in BBC activities.
