Health Contacts

Date: 18.05.2018     Last updated: 31.08.2018 at 12.06
The BBC’s Occupational Health (OH) Services are provided by Medigold.

For the majority of your health-related queries and referrals, they can be contacted through the BBC HR Service Centre on:

  0477 (0370 024 3477)  - option 6, then option 1

International dialling Overseas: +44 121 567 6477

Email :

Office hours: 08.00–18.00, Mon-Fri

Workstation and Physiotherapy Helpline

Employees can call the Helpline direct themselves by phoning BBC HR Service centre on:

  0477 (0370 024 3477) - option 6, then option 2

Office hours: 8.00-5.30pm, Mon-Fri

Travel Health

To arrange vaccinations, as well as get general travel advice, contact the number below to arrange a travel health consultation. If your query cannot be answered immediately, a specialist travel nurse will return your call between 8.00-18.00 to discuss your needs. Please let us know if you require an urgent appointment for immediate travel. 

  0477 (0370 024 3477)  - option 6, then option 1 

(Overseas: +44 121 567 6477)

Office hours: 08.00–18.00 

Or Email:

For out of hours (i.e. 18.00–08.00): Please note the out of hours team do not have access to your travel vaccination history. If vaccinations and/or malaria tablets are required, you will be advised to complete a referral form for an appointment to be arranged. Prepare early – we advise making your appointment 4 -6 weeks prior to travel if possible, as you may need a course of vaccinations.

Travel Clinic

BBC Medigold Occupational Health & Travel Clinic in London:


  0477 (0370 024 3477)  - option 6 then option 1 (you can download a map from the right hand panel)


Medical Assistance Overseas

For pre-deployment reports of suitable medical facilities overseas, and for co-ordination of medevac arrangements following accidents / ill-health when on location, contact our Emergency Medical Assistance Provider.

 Safety Guides - Quick Links

About this site

This site describes what the BBC does in relation to managing its health, safety and security risks and is intended for those who work directly for the BBC.

It is not intended to provide instruction or guidance on how third parties should manage their risks. The BBC cannot be held liable for how this information is interpreted or used by third parties, nor provide any assurance that adopting it would provide any measure of legal compliance. More information.

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