The way we run our organisation and operate in our industry is important to us, and we aim to behave responsibly in all of our business operations. We want to have a positive impact on society and to ensure that those who work with us do too. From working to reduce the environmental impact of creating and broadcasting our programmes to ensuring our audiences get the best from us, we are accountable to the public and our responsibilities to our audiences are always a key part of any decision making.

Impartiality lies at the heart of public service and is the core of our commitment to our audiences. It applies to all our output and services - television, radio, online, and in our international services and commercial magazines. We must be inclusive, considering the broad perspective and ensuring the existence of a range of views is appropriately reflected.

Our Fair Trading Guidelines apply to all our activities and ensure we trade fairly and with regard to the competitive impact of our activities on the wider market. Our Information Policy and Compliance team advises our staff on data protection and Freedom of Information, and all staff re required to complete an online training course that must be refreshed at least every two years.

Our Terms of Trade requires any suppliers we work with, and any sub-contractors they use, to adhere to the codes of practice published by the Equality and Human Rights Commission and the Equality Commission Northern Ireland. Our Towards a Sustainable BBC initiative, launched in October 2013, sets out key principles that underpin our approach to sustainable procurement and demonstrating commitment to achieve this across the supply chain.

Serving our audiences

We want to make sure that the programmes we produce are the programmes our audiences want to consume - this is crucial to the future of our business.  Many departments across the organisations create projects that bring staff face-to-face with the audience they are trying to serve in order to improve the programme we produce.  The Outreach & Corporate Responsibility team connects our staff directly with those audiendes we have identified as harder-to-reach in order to understand better what our audiences expect from us.

Supplying the BBC

BBC Procurement continues to help the organisation run efficiently and responsibly. In November 2014, it won the Public Sector Outsourcing Project of the Year award at the National Outsourcing Association Awards. This recognised the BBC’s application of procurement best practice across many strategic projects. One example of this is Project Star, which is enabling the Corporation to save millions of pounds by securing better deals with major suppliers that provide it with catering, security and facilities management services.

Visit the Supplying the BBC website to find out more about what we look for in our suppliers and our tendering process.

Accessible content

The BBC is committed to making our output and content accessible to as many people as possible, considering accessibility from the outset when developing new products and services.