To receive digital TV via satellite but not through Freesat or Sky, you need to tune your equipment to the correct frequencies yourself. For help with tuning, please contact your equipment retailer, manufacturer or installer. If you have lost any BBC channels and have a Freesat box, you may need to turn it off then on again to make it perform a retune. If that fails you may have to retune it. Please refer to your instruction manual. Because of software limitations, BBC Red Button interactive channels are currently only available with Freesat or a Sky set-top box and viewing card.
The BBC’s services have moved to their new permanent home on Astra 2E (28.2°East)
Will this affect my viewing?
These moves will have no impact on UK households. Astra 2E now has a slightly tighter and more powerful coverage, which means that households should get a slightly stronger signal. Therefore, if you happened to be on the edge of coverage, you should now get reception that is more reliable.
The overspill of the BBC’s services will be reduced so viewers outside the UK will find it even harder to receive them. For viewers outside the UK, BBC Worldwide offers a number of channels, which are available in various territories. These include BBC Entertainment, BBC Knowledge, BBC Lifestyle, CBeebies along with BBC World News throughout Europe and the rest of the world.
For more information and images of the new footprint please click here
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