Typical DTT reception problems include picture break-up (pixelation) or freezing, clicking sounds, sound dropping out and no reception at all. You may also find that interactive services (red button) aren't working, channels are missing, or you're receiving channels from the wrong region.
Help receiving Freeview television
Re-tuned? Still having reception difficulties?
Many cases of perceived interference are, in fact, a direct result of a poor quality or damaged installation. For trouble-free television reception a good installation is essential.
Many models of recent televisions, PVRs and Blu-ray/DVD players are what the industry calls ‘Connected’ or ‘Smart’ devices. These are devices which can be connected to your home broadband to allow you to use applications on your TV like BBC iPlayer, the BBC Sport App or the BBC News App.
A Multiplex is simply a bundle of digital services – TV or radio or both, that have been digitized, compressed and combined together for transmission.
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