Changes for Freeview users in South and East Kent, and parts of East Sussex
Click here for transmitter work in your local area
Try our transmitter checker tool
Click to check for faults, find advice and solve reception problems.
Re-tuned? Still having reception difficulties?
BBC Reception Advice is here to provide advice and guidance to help you to solve your reception problems. From our experience, we have found that most reception problems tend not to be technical faults at the BBC end.
Therefore, what to do if you are experiencing problems?
- Start by checking our News and Engineering work sections for information about changes or known faults.
Can’t find what you want there?
- Try the Interactive Transmitter Checker tool, where you can check for transmitter problems in your local area. You can also use the tool to troubleshoot problems by clicking into a transmitter to reveal a “Quick Tips” section.
- Even if we are not showing any known problems at the BBC end, it's a good idea to check back with us regularly as we are always monitoring the network and activity on our interactive transmitter checker tool.
- See our Self Help page
We have to do some work on the Lancaster Transmitter affecting viewers on the 20th and 21st August