Nev is the man at the top in the Call Centre.
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He is a very hands on boss who makes it his business to know the ins and outs of the call centre workers' professional and private lives. He was born and bred in Swansea, and wouldn’t live anywhere else for all the money in the world. Nev is a big fan of John Wayne, who was one of the good guys as he puts it. On weekends you will usually find him at a Swansea City football match.