This is how easy it is to break in to your bank account
Fraud reporter Shari Vahl investigates how criminals have been able to break into Natwest customer bank accounts using only a mobile phone number and other publicly available information. She demonstrates how simple the process is by accessing a colleague's account and transferring money out of it and into her own. Natwest says as a result it has tightened its security systems.
First broadcast on You & Yours, 3 March 2016.