The Business of Kindness
Random acts of kindness can help businesses grow in surprising ways. Peter Day speaks to one woman who explains how the generosity of others has made all the difference to her.
Random acts of kindness can help businesses grow in surprising ways. Peter Day talks with one woman who explains how the generosity of others has made all the difference to her company. Henrietta Lovell, the Rare Tea Lady, started her firm just before becoming seriously ill. Through the kindness of strangers she has managed to return to health and run a prosperous company. She is now a great advocate for spreading the idea that kind gestures are an important force in the way we conduct our personal and professional lives.
Producer: Sandra Kanthal
Contributors to this programme
Founder, The Rare Tea Company
Alexander McCall Smith
Global Head of Research, trendwatching.com
Martijn van der Zee
Senior Vice President, E-Commerce – KLM
Author and Campaigner