Lessons from a former hostage negotiator on persuasion techniques in business. Lesley Curwen talks to George Kohlrieser who is a former hostage negotiator for the US police, and is now Professor of Leadership and Organizational Behaviour at the IMD Business School in Lausanne, Switzerland. He describes how he talked himself out of being held hostage.
Plus, Matthew Davies reports on the charcoal industry in Somalia, after the UN banned exports of charcoal because of links to the Al Shabaab militant group.
And Lesley Curwen talks to Belinda Parmar,
chief executive of Lady Geek, about why too few women work in the world of technology.