Hostage negotiations

Lessons from a former hostage negotiator on persuasion techniques in business. Lesley Curwen talks to George Kohlrieser who is a former hostage negotiator for the US police, and is now Professor of Leadership and Organizational Behaviour at the IMD Business School in Lausanne, Switzerland. He describes how he talked himself out of being held hostage.

Plus, Matthew Davies reports on the charcoal industry in Somalia, after the UN banned exports of charcoal because of links to the Al Shabaab militant group.

And Lesley Curwen talks to Belinda Parmar,
chief executive of Lady Geek, about why too few women work in the world of technology.

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18 minutes

Last on

Thu 15 Nov 2012 23:32 GMT

How the 2008 crash shaped our world

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Stories from people involved in the crash and how its effects are still felt today

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