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Episode 2

Customers unbox, test and score an exercise harness, a portable hanging device for valuables and a flexible hairbrush. But only one can win the Customer is Always Right trophy.

Three entrepreneurs come together to discover what our customers think of their precious products. They’re nervous, but ready to watch the customers unboxing, testing and giving their feedback on what they like, dislike and what they think could be improved for each invention.

In today’s episode, we meet Lucy, Danny and Tim, all hoping to get a high score from our customers and become today’s winner.

Lucy has invented the X-Trim, a wearable harness with resistance bands that anyone can use to do a range of exercises. Danny and business partner Shane came up with their invention during a shopping trip with their wives. The Dink is a portable hooking device that attaches to almost anything, securing and storing valuables to keep them safely off the floor. Tim developed and invented his product whilst his wife Dani was recoving from chemotherapy and was finding regular hairbrushes painful to use. A qualified hairdresser, Tim set about creating the Manta, a flexible brush to mold to the shape of the palm of the hand. The design aims to create less tension on each strand, while massaging the scalp at the same time.

44 minutes

Last on

Tue 29 Mar 2022 15:30


Role Contributor
Presenter Lucy Alexander
Production Manager Emily Ricketts
Executive Producer Elspeth O'Hare
Series Producer Jennifer Gilroy


  • Tue 23 Apr 2019 11:00
  • Wed 19 Jun 2019 01:25
  • Tue 29 Mar 2022 15:30