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Banking on Change?

Online banking has grown massively. But as Ruth Sunderland discovers, some in the banking business still think high street branches and personal service have a bright future.

Online banking has grown massively, and some new banks don't bother with a branch network at all. But as Ruth Sunderland discovers, some in the banking business still think high street branches and personal service have a bright future. So how far will this financial revolution go? Talking to leading players in the business, Ruth hears how those who want to manage our money are full of new ideas, but facing huge uncertainty about what banking will become.

Producer: Chris Bowlby
Editor: Penny Murphy.

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30 minutes

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