Main content

Identity fraud, House of Fraser closures, Dogs' dinners

Consumer affairs programme. Identity fraud in the UK is at record levels, a visit to a shopping mall in Sweden that only sells recycled goods, and House of Fraser store closures.

Department store chain House of Fraser is to close 31 of its 59 shops, affecting 6,000 jobs, as part of a rescue deal. If the plan is approved, 2,000 House of Fraser jobs will go, along with 4,000 brand and concession roles. The stores scheduled for closure include its flagship London Oxford Street store. We're live outside Oxford Street and will hear from shoppers plus a retail expert.

Identity fraud in the UK has hit record levels. That's the warning from Cifas, the anti-fraud organisation which collects data from public and private sector organisations. Last year Cifas recorded nearly 175,000 cases of identity theft. That's a 125 percent increase on ten years ago. We hear from one of our listeners whose address was used to set up a fraudulent mobile phone account. We also speak to Sandra Peaston, Cifas' Director of Strategy, Policy and Insight, about why this sort of fraud is rising.

We visit a shopping mall in Sweden dedicated exclusively to recycled goods. Customers can donate items they that they no longer need and then shop for something new - all in one place. Our reporter, John Laurenson, speaks to people dropping off unwanted items, the businesses which repair and transform them and customers who only buy recycled and upcycled goods,

A third of dog owners now feed their pets homemade food, either giving them scraps or cooking meals from scratch. That's according to the market research company, Mintel. Our reporter, Jay Unger, puts homemade food to the test by cooking a dog dinner's and trying it out on dogs in his local park. We also speak to Debora Robertson, the author of a new recipe book out today about cooking for your dog. But some vets warn against this go-it-alone approach to dog nutrition.

Presenter: Shari Vahl
Producer: Tara Holmes.

Available now

45 minutes

Chapters

  • House Of Fraser Closures

    House of Fraser are to close 31 out of 59 shops with 6,000 jobs.

    Duration: 05:42

  • Swedish Recycling

    The Swedish shopping mall dedicated exclusively to recycled and upcycled goods.

    Duration: 07:32

  • Rentals

    One listener got in touch about acting as a guarantor for their granddaughter.

    Duration: 06:11

  • Identiity Fraud

    Cifas report reveals record levels of identity fraud

    Duration: 05:08

  • Dogs Dinners

    A third of dog owners don't by shop-bought dog food and actually cook food from scratch.

    Duration: 06:08

  • Fixed-Odds Betting Terminals

    What will happen if the prediction of widespread closure of betting shops comes true?

    Duration: 07:13

Broadcast

Download You & Yours

Download You & Yours

Be in the know with the latest consumer stories, news and complaints with You & Yours.

Health

Health

A selection of the best health advice and discussions from You & Yours.

Lifestyle

Lifestyle

From hanging wallpaper to takeaway apps, some of our favourite features about lifestyle.

How do I avoid being ripped off by a scam?

How do I avoid being ripped off by a scam?

Take a look at our BBC iWonder guide for useful advice on the latest frauds.