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Convictions, insurance and the law

Equifax data breach; major insurers disregard law on spent convictions; the impact retirement housing losses have on paying for care; system upgrade causes problems at Barclays.

Major insurers are breaking the law by taking into account old criminal records, disadvantaging millions of people with spent convictions, according to research conducted by the offender charity Unlock.

Four hundred thousand people in the UK have had personal details stolen from the credit reference firm Equifax. We find out what it means for the security of your data.

Our investigation continues into the poor resale values of homes in new retirement complexes. This week we hear from a listener where this is affecting her ability to pay for care.

Barclays have sincerely apologised after customers experienced problems with an 'upgrade' to their DIY investment platform which left thousands unable to access it. We hear from one listener who was without access for 18 days.

Presenter: Paul Lewis
Reporter: Tony Bonsignore
Producer: Alex Lewis
Editor: Andrew Smith.

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30 minutes

Chapters

  • Equifax data breach

    What does the Equifax data breach mean for the security of your data?

    Duration: 07:00

  • Retirement housing losses & care

    Retirement home losses affecting ability to pay for care.

    Duration: 08:12

  • Spent convictions & insurance

    Major insurers are breaking the law by taking into account old criminal records

    Duration: 06:11

  • Barclays system upgrade

    Barclays apologise after customers' problems with ‘upgrade’ to DIY investment platform

    Duration: 01:35

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