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Flight compensation - where do the stranded stand?

What are the compensation options for travellers affected by BA's IT failure, plus the Conservatives and SNP detail their personal finance manifestos ahead of next week's election.

Around 75,000 travellers were left facing long delays and cancellations after a British Airways computer system failed over the Bank Holiday weekend. Helen Dewdney, founder of the Complaining Cow consumer advice blog outlines how affected passengers should approach the compensation process.

Ahead of next week's general election Chris Philp from the Conservative Party and SNP spokesperson for work and pensions Ian Blackford set out their personal finance manifestos. What might the policies mean for your money?

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30 minutes

Chapters

  • General Election

    Chris Philp on Conservative Party personal finance pledges

    Duration: 09:57

  • British Airways compensation

    How do travellers hit by the IT failure claim?

    Duration: 10:07

  • General Election

    Ian Blackford on SNP plans for income tax plans

    Duration: 02:29

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