Exposing the rip-offs that are costing British consumers. The team investigate whether Britain's sofas are as fire-resistant as labels claim after one woman's terrifying ordeal.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate whether Britain's sofas are as fire-resistant as the labels claim after the terrifying experience of a woman whose furniture caught alight. Are the industry tests and regulations designed to keep us safe still up to scratch? Also, the big name hotel chain with a fantastic collection of beautiful buildings - but do the standards of customer service match up to the surroundings? Plus, more problems resolved at the Rip Off Britain Pop-up shop, and the extraordinary story of a woman horrified to discover an air raid shelter at the end of her new home's garden. As she faces a hefty bill to have it removed, why had no-one told her it was there?