Main content, KwikFix Plumbers, Audiobooks

Dating site only lets in good looking daters - why don't British people have much success? Plus actor Lorelei King on why her voice is popular for audiobooks.

The boss of online dating site tells us why the British don't have much success when they apply to become members of the site.

The boiler insurance firm that's been fined for cold-calling elderly and vulnerable people to take out insurance they don't need. KwikFix Plumbers respond to our listener's complaints.

We're downloading more audiobooks than ever, popular voiceover artist Lorelei King tell us why we love them.

People with learning disabilities are more likely to become victims of sexual abuse. We speak to the charities teaching disabled people how to stay safe.

And how competitions that pop-up on your smartphone can charge you with just one click.

Producer: Lydia Thomas
Presenter: Winifred Robinson.

Available now

45 minutes


  • Boilershield

    We hear more complaints about Boilershield, now trading as KwikFix Plumbers.

    Duration: 05:14

  • Beautiful People Dating Website

    The dating site, where members judge if you're sexy enough to join.

    Duration: 05:09

  • Learning Disability Abuse

    People with learning disabilities are twice as likely to become victims of sexual abuse.

    Duration: 07:02

  • Audiobooks

    Sales of Audiobooks have doubled since 2011 with digital downloads seeing highest growth.

    Duration: 04:43

  • Sainsbury's Report Loss

    Sainsbury's announced its first full year loss in a decade.

    Duration: 05:20

  • Beautiful People Reveal

    We find out if Winifred is attractive enough to join

    Duration: 01:25

  • Competition Pop Ups on Smartphones

    Internet Pop ups are charging smartphone users simply for one click

    Duration: 07:43


  • Wed 6 May 2015 12:16

Download the Smart Consumer podcast

Download the Smart Consumer podcast

Be in the know with the latest consumer stories, news and complaints with You & Yours.



A selection of the best health advice and discussions from You & Yours.



From hanging wallpaper to takeaway apps, some of our favourite features about lifestyle.

How do I avoid being ripped off by a scam?

How do I avoid being ripped off by a scam?

Take a look at our BBC iWonder guide for useful advice on the latest frauds.