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118 numbers, Cuts to Trading Standards, Richard III

The civil servants who are spending thousands of pounds on a service they can get for free, and how good are the apps that can control heating in homes when people are not in?

The whopping bill run up by civil servants for a service that's free online.

The hoarder who's opened a charity shop to sell off the stuff he just couldn't throw away.

Has a new cap on a consumers liability for calls made on a stolen mobile phone been set too high?

How good are the apps that control heating in your home when you are not in?

As Richard the Third is laid to rest in Leicester - where else can we see a monarch's tomb outside London?

Presenter: Winifred Robinson

Producer: Kevin Mousley.

Available now

45 minutes

Chapters

  • 118 Calls

    Government Departments are spending thousands on calls to directory enquiries numbers.

    Duration: 06:19

  • Hoarders Shop

    A prolific hoarder has opened up a charity shop to sell off the things he's hoarded.

    Duration: 04:54

  • Hoarders Shop

    A prolific hoarder has opened up a charity shop to sell off the things he's hoarded.

    Duration: 04:54

  • Mobile Charges Cap

    Mobile Networks have agreed to a £100 liability cap for bills run-up on stolen phones.

    Duration: 07:34

  • Trading standards

    Trading standards departments struggling to offer an effective service because of cuts.

    Duration: 05:11

  • Hive and Nest

    A new gadget lets you control your central heating remotely on a mobile phone.

    Duration: 05:53

  • Kings

    Richard III will be laid to rest in Leicester, but where else can you view royal tombs?

    Duration: 05:34

Hoarder's Shop

Hoarder's Shop
Many of us are reluctant to throw things away if there's a chance they'll come in handy later. Godfrey Bennett from Newton Aycliffe in County Durham is like that. For the past fifty years his house, loft and garage have become increasingly cluttered with all sorts of odds and ends, but after an ultimatum from his wife, Godfrey has opened his own charity shop to dispose of it.

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