Main content

Call You and Yours: Do you get what you want from your bank?

Winifred Robinson asks, what do you think of the quality of the customer service you receive from your bank? Does it provide you with what you need? Email youandyours@bbc.co.uk.

Call You and Yours: Do you get what you want from your bank?
Since the collapse of 2008, the big banks have struggled to build a better public image.
Stories of inflated bonuses for bosses, and poor treatment of customers have left the industry with a poor reputation. But what kind of service have you received from your bank?
When you need help or advice, are they there for you - on the high street, online or on the phone? And do you feel you can trust the advice you receive?
People often complain about banks, but do we expect too much from them?
We want to hear your experiences and your views. Email youandyours@bbc.co.uk

Producer: Jonathan Hallewell
Presenter: Winifred Robinson.

Available now

55 minutes

Broadcasts

Download the Smart Consumer podcast

Download the Smart Consumer podcast

Be in the know with the latest consumer stories, news and complaints with You & Yours.

Health

Health

A selection of the best health advice and discussions from You & Yours.

Lifestyle

Lifestyle

From hanging wallpaper to takeaway apps, some of our favourite features about lifestyle.

How do I avoid being ripped off by a scam?

How do I avoid being ripped off by a scam?

Take a look at our BBC iWonder guide for useful advice on the latest frauds.