Main content

14/10/2010

Evan Davis and guests discuss the exacting business of logistics. They also discuss customer service - how far should a company go in trying to satisfy its consumers?

The view from the top of business. Presented by Evan Davis, The Bottom Line cuts through confusion, statistics and spin to present a clearer view of the business world, through discussion with people running leading and emerging companies.

Evan and a panel of guests from the worlds of electronic components, online groceries and information technology discuss the exacting science of business logistics.

The panel also discusses customer service. Just how high should a company aim in trying to satisfy its consumers?

Evan is joined in the studio by Tim Steiner, co-founder and chief executive of online supermarket Ocado; Nick Wilson, managing director of Hewlett-Packard UK; Ian Mason, chief executive of electronic components company Electrocomponents.

Available now

30 minutes

Last on

Sat 16 Oct 2010 17:30

Broadcasts

The Disrupters

The Disrupters

Unfiltered, revealing interviews with pioneering entrepreneurs.

The Open University

The Open University

Go beyond the headlines and learn more about business with The Open University.

The EU after Brexit

The EU after Brexit

Evan Davis and David Aaronovitch present a programme looking at the EU after Brexit.

Podcast