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Winifred Robinson reveals the government helplines that keep you waiting - and in some cases, never answer your call at all.

Available now

57 minutes

Last on

Thu 13 May 2010 12:00


  • The government helplines that keep you waiting

    Freedom of information requests by the BBC reveal how some calls to government helplines go unanswered.

    Duration: 11:33

  • Health records

    How plans to computerise your health records are progressing - and why some GPs are objecting to them.

    Duration: 08:34

  • Smarttrasher

    Winifred weighs up the pros and cons of a device for crushing your recycling.

    Duration: 06:43

  • Regulating Psychotherapy

    At the moment anybody can call themselves a psychotherapist. There are moves to regulate the title, but not everybody's happy about the proposals.

    Duration: 08:41

  • Blue Flag Beaches

    This year's winners revealed.

    Duration: 05:32

  • Hospital Food Miles

    Nottingham University Hospital is saving £6million a year by sourcing food closer to home and helping local farmers in the process.

    Duration: 02:32

  • Paying For News

    Rupert Murdoch's plans for the Times online set in context by Steve Hewlett of Radio 4's Media Show.

    Duration: 09:56


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