Supporting Content
WATCHDOG: BUTLIN’S AND HAVEN
Watchdog investigates complaints about Butlin’s and Haven holiday parks.
Click here to read more
WATCHDOG: SOFOLOGY
Watchdog investigates complaints about sofa store Sofology
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Opting out of NHS Digital
For more information on how to opt-out of NHS Digital collecting your data click here.
British Normandy Memorial
You can watch the official opening of the British Normany Memorial on Sunday 6th June at 10am here.
WATCHDOG – PERSIMMON HOMES
Watchdog investigates complaints about Persimmon HomesClick here for more
Advice for Rehoming and Purchasing Reptiles
If you are looking to rehome or purchase a reptile it is important to carefully consider whether you are fully prepared to take on the commitment. Click here to find out what questions you should ask yourself before making the decision.
AI Song Contest
For more information on the UK’s entry to the AI Song Contest as featured on tonight’s The One Show, please visit: https://ai-circus.glitch.me/
WATCHDOG: BOOHOO
Watchdog investigates complaints about boohoo brands Wallis, Dorothy Perkins and Burton.Click here to find out more
WATCHDOG – TRAVEL TEST CHAOS
Watchdog investigates complaints about private Covid testing companies
Click here to find out more
WATCHDOG - HOMEBASE
Watchdog heard from Homebase customers unhappy with delayed orders and poor customer service.
Click here to find out more.
Overcoming Phobias
If you are struggling with phobias or anxieties, click here for tips from Psychotherapist Sobia Janjua, who specialises in overcoming fears and helped Amy Dowden with her fear of dogs.
WATCHDOG - ENERGY CREDIT
Nikki Fox met customers who were owed hundreds or even thousands of pounds by their energy companies, but were struggling to get their money back. Click here to find out more.
Ultimate Lockdown Movie Vote - The Results
We asked you to vote for your Ultimate Lockdown Movie and you answered! Find out the results HERE.
My Chelsea Garden Competition 2021
The RHS and The One Show are once again calling on amateur gardeners across the nation to share images of their green spaces and growing efforts, in search of the very best! Click here to find out how you can take part.
WATCHDOG – BANK FRAUD COMPLAINTS
Watchdog looked at how the Financial Ombudsman Service is upholding a large proportion of fraud complaints made by customers of some high street banks. Find out more here.
WATCHDOG - RAC
Watchdog investigated complaints from RAC members who said they faced a long wait to get picked up after breaking down. Click here to find out about the company’s response.
MATALAN RETAIL LTD
Watchdog received complaints about clothing retailer Matalan. Read more about it here.
WATCHDOG - EVANS CYCLES
Watchdog explored complaints about cycling retailer Evans Cycles. Find out more about it here.
How To Book Your Covid-19 Vaccine
People who have received a letter inviting them for a jab can log on to the national booking service here and choose from 1,700 vaccination sites. Anyone unable to book online can call 119 free of charge, anytime between 7am and 11pm seven days a week. For more information on the Covid-19 vaccine, visit: www.nhs.uk/vaccine
UK Sleep Census
You can take part in the ground-breaking UK Sleep Census - launched by Michael Mosley - and get immediate feedback on your own sleep and tips on how to improve it.
The results from the study will be shown on Horizon's How To Sleep Well on BBC Two later in 2021.
WATCHDOG – HOW TO HOLIDAY
Watchdog looked at the future of travel after the pandemic. Find out which companies we spoke to and what they had to say.
WATCHDOG – LOVELY FLORA WORLD
Watchdog investigated customers of the florist who said that their orders didn’t arrive in time for Mother’s Day. Click here to find out more.
WATCHDOG - ASOS
Watchdog looked into the return process at fast fashion retailer ASOS. Read more about it here.
WATCHDOG – PUPPY FRAUD – PETS4HOMES
Watchdog looked into the rise of puppy fraud during the pandemic. Find out more about it here.
WATCHDOG - AMAZON'S CHOICE
Watchdog investigated how products are given Amazon’s Choice status. Find out here.
Red Nose and Spoon Race Challenge
For more information about our Red Nose and Spoon Race Challenge for Red Nose Day or to make a donation go to bbc.co.uk/rednoseday
WATCHDOG – DVSA
Watchdog looked into issues learner drivers have faced because of the pandemic. Find out more about it here.
WATCHDOG - Virgin Media
Watchdog looked into speed and reliability issues for Virgin Media customers. Find out more about it here.
Pregnancy and Coronavirus
If you or your partner are pregnant, and you would like some advice on how the Covid-19 pandemic will affect you, follow this link for information provided by the NHS.
National Teaching Awards
To make a nomination for the National Teaching Awards Lockdown Hero award or for more information go to www.teachingawards.com
Watchdog - Northern Ireland Deliveries
Watchdog looked into why John Lewis paused deliveries to customers in Northern Ireland> Find out more here.
Watchdog - Wish
Watchdog investigated electrical items being sold on Wish.com which don’t meet UK safety standards. Find out more here.
Watchdog - Sunflower Lanyards
Watchdog looked into the sale of hidden disabilities sunflower lanyards on platforms including Amazon and eBay. Find out what the companies told us about it here.
Watchdog - Safestyle UK
Watchdog heard from customers of window giant Safestyle UK PLC who were all unhappy with the installation of their new windows or doors. Issues ranged from poor fitting to draughts and leaks. Find out more here.
Watchdog - Royal Mail
Watchdog reported how customers of Royal Mail had contacted us about lost items, and post being delayed. The company says it will be making contact with the customers we featured to provide help and advice. Find out here.
Information on digital devices for home studying
For more information on donating old laptops and digital devices to help children studying at home. Find out more here.
Watchog - Confirm Testing
Watchdog looked into complaints from holidaymakers whose plans were disrupted because Covid-19 test results from Confirm Testing didn’t arrive in time for their flights. Find out what the company and airlines said here.
Storicise
Dr Xand Van Tulleken was on The One Show to talk about a new initiative which helps children to understand the current coronavirus pandemic. To find out more about Storicise, click here.
Watchdog - JD Sports
Watchdog featured JD Sports customers frustrated by delays to the delivery of their order. Click here to find out more.
Watchdog - Iglu Cruise
Watchdog investigated complaints about independent cruise agent Iglu Cruise. Click here to find out more.
Watchdog - Delivery Scams
Beware of delivery scams and phishing emails that have been circulating pretending to be from DPD and Royal Mail. Click here to find advice on how to avoid falling victim.
Watchdog - DFS
Watchdog investigated complaints about furniture company DFS. Click here to find out more.Food Bank
Here you can find out where you local food bank is, and how to support them.
Watchdog - Currys PC World
Watchdog featured customers of Currys PC World who were frustrated by problems with pre-orders for the new PlayStation PS5 and Xbox Series X / Series S consoles. A response from the retailer can be found here.
Watchdog - Shaw Academy
Watchdog investigated complaints about online course provider Shaw Academy. Click here to find out more
Watchdog - Hermes
Watchdog investigated complaints about the delivery company Hermes. Click here to find out more.
Watchdog - Quick Mobile Fix
Watchdog investigated complaints from customers of phone repair company Quick Mobile Fix. Click here to find out more.
Watchdog - Rental Scams
Watchdog showed how people have been scammed by fake rental property listings online. You can find advice and information from Zoopla and Airbnb here.
Watchdog - Virgin Media
Watchdog featured existing customers of Virgin Media who were unhappy that new customers could access cheaper deals than them. Find out what the company said here.
Watchdog - JustEat
Watchdog investigated food hygiene ratings on the food ordering platform Just Eat. Click here to read more about what the company told us.
Watchdog - Curry's PC World/Team Knowhow
Watchdog featured customers of Curry’s PC World and Team Knowhow who had problems with TV repairs. Click here to find out more.
Watchdog: Merlin Entertainments
Watchdog spoke to people who had issues using their annual passes for Merlin attractions. Click here to find out what the company told us.
Action Line
For university students and parents looking for more advice and support, please visit BBC Action Line
Fostering Advice
Here is a selection of resources around the subject of adoption and fostering.
Watchdog - On the Beach
Watchdog investigated complaints from customers of online travel agent On the Beach. Find out here:
Watchdog - Instagram
Watchdog revealed how some small businesses are having their Instagram accounts hacked. Click here to find out what Instagram told us, and learn how to keep your account safe
Watchdog - Villa Plus
Watchdog on The One Show featured complaints from customers of holiday company Villa Plus. This is what it told us:
Dogs Trust Advice
For advice from Dogs Trust on what to do if your pet is stolen, please click here.
Watchdog - Viagogo Postponed Events
With the majority of live events cancelled or postponed due to the pandemic, Watchdog looked into the issues customers have said they have faced with secondary ticket marketplace Viagogo. Click here to find out what they said.
Watchdog – Everest lifetime guarantees
Watchdog revealed the issues Everest customers have faced after it entered administration. Find out what they said here.
Watchdog - DVLA Delays
Nikki Fox asks why the DVLA is taking months to process driving licence applications. Find out here.
Watchdog – Can't Complain – LoveHolidays
We revealed the company customers have spent hours trying to contact without success. See what they said here.
Watchdog - Fake Advertisements
Watchdog spoke to Mary Berry about her name and image being used in fake advertisements for products such as CBD oil and face cream. See what the company said here.
Report an online scam ad
Use this form to quickly tell the Advertising Standards Authority about an online ad if you think it might be a scam.
Watchdog - Train and Bus Refunds
Watchdog looked at the issues bus and train passengers had in receiving refunds on tickets they were unable to use, due to COVID-19. See what the companies told us here.
Watchdog - Can't Complain
We looked at how some companies are changing how you can get in touch with them, and heard from customers who faced problems. Find out what the companies told us here.
Watchdog - Fast Fashion Time Sensitive Sales
Watchdog investigated the time sensitive sales that continue after they’re supposed to end on some of the UK’s leading fast fashion brand websites. See what the brands told us here.
Watchdog - School Trips
We looked at the story of how school holiday trips are being cancelled because of Covid-19 and how the provider PGL is responding. You can find out what the company said here.
Watchdog - Weddings
Watchdog has been investigating your complaints about refunds and fees for cancelled weddings, and the insurance providers who won’t pay out. You can find out more about what the companies told us here.
Watchdog – Delayed Deliveries
Watchdog has been looking into why some retailers are struggling to complete deliveries and refunds at the moment. You can find further information, including responses from Argos, Currys and Homebase, here.
Watchdog - Price Gouging
Watchdog on The One Show has been investigating examples of price gouging – when prices for essential items are artificially and unfairly inflated. Some examples were found on eBay and Amazon. Find further information here.
Covid-19 Mutual Aid
For more information on local organisations supporting the most vulnerable in the community throughout the Covid-19 outbreak in the UK:
https://covidmutualaid.org/For all the latest medical advice on the coronavirus visit:
https://www.nhs.uk/conditions/coronavirus-covid-19/
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