A plumbing firm charged an elderly man thousands of pounds for a boiler he didn't need. Read more.
Trecwn water supply
An expert on water quality believes the private water being supplied to a Pembrokeshire village is unfit for human consumption. Read more.
A woman who suspected her mother was being scammed online later sent the fraudster £40,000, ending up heavily in debt. Find out more.
An investigation has found that half of the shops tested illegally sold vaping products to children. Read more.
A parking company has suspended its self-ticketing operation following an investigation by X-Ray. Find out more.
Swansea call centre
CCTV footage taken inside a Swansea call centre shows how staff lied to customers in a corporate culture obsessed with money. Read more.
Homeowners are demanding their builders put right what they say are problems with their roofs. Find out more.
Phone Repair Nightmare
A mobile phone repair shop in Cardiff is rapidly building a reputation they won’t be able to fix. Find out why. <?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" />
Parking Ticket Scandal
Regulators have launched an investigation after a parking attendant was caught handing out a “fraudulent” ticket in a back-lane in Cardiff. Read more here.
Chewable hair vitamins
Claims chewable vitamins that have been promoted by celebrities can help boost hair health are based on "pseudoscience", an expert says. Find out more.
A family who spent a fortune on a luxury conservatory have been left
devastated after it had to be pulled down. Find out more.
Builder Faces Justice
We last featured builder Damon Owens 18 months ago, exposing the fake names he used at his many businesses.The law has now caught up with him. Find out what happened.
Repair Cafe Wales - An Alternative to Landfill
Every year we bin 1.4 million tonnes of electrical items. Lucy Owen finds out how you might be able to get those broken electricals repaired, for free! Read more here.
Bet 365 Fraud
Geraint Jones was horrified to discover his bank account had been drained of more than £3,000 – all his cash. The money had been spent in a matter of hours on gambling site Bet365. Find out what happened.
Make-Up: Cheap Vs Expensive
It can cost a lot to look good - and it’s easy to spend a
small fortune on makeup. With high-end brands charging big bucks, discount
stores have made their own cheaper versions, but can anyone tell the
difference? [Find out more...]
Online Fake Reviews
X-Ray investigates the booming underground trade in fake
online reviews. We joined social media groups which openly advertise payments
in return for good reviews. [Read more]
Disabled Access in Cardiff's Nightlife Venues
X-Ray goes undercover with two
wheelchair users, Josh Reeves and Helen Fincham, to expose the shocking lack of
disabled facilities in some of Wales' top night spots. Find out more...
6 Nations Away Ticket Nightmare
fans Carol and Robert Pugh, from Cardiff, were looking forward to the sports
trip of a lifetime... [Read More]
Engine reconditioning shock
couple who sent their car off for the engine to be repaired were shocked to
find it in bits in the boot when it was returned. Read more...
Tony and Bee Bennett moved to Porthcawl five years ago. They
hoped to enjoy a relaxing retirement by the sea, but their plans have been
fraught with difficulty after dealing with one builder. Find out what happened
Tranquil, idyllic and perfect for families - that’s what
residents at Woodland Gardens Estate in Pyle near Porthcawl thought they were
getting when they bought their homes built by Persimmon. Find out more
Fraudster linked to cancer collections
An investigation for BBC X-Ray has discovered that a
convicted fraudster is involved in a group carrying out street collections in
the name of children’s cancer. Find out what happened
X-Ray guide to Government Auctions
Fancy getting your hands
on some cut price designer gear? Police forces and other agencies sell off
goods they have seized – which can range from upmarket trainers to cars,
watches and even houses in Spain. Find out more
BMW finance trouble
Losing a loved one is
never easy, but one family in Wrexham faced extra difficulties when trying to
sort out an outstanding car finance agreement. Find out what happened
Pothole compensation advice
say that there are record numbers of potholes on our streets. But if your car
is damaged by a pothole, you may be able to claim compensation. Read the advice here
Number Spoofing Scams
More than £500 MILLION pounds has been stolen from
customers of British banks so far this year - and the scams are becoming more
sophisticated, often using technology to fool us. Find out more
Families in South Wales are demanding answers
after their elderly relatives invested huge sums in a South African hotel. Find out what happened
There are all sorts of systems in place to make sure we
don’t stay too long in car parks, from parking wardens to ANPR cameras that
read your number place as you enter and leave a car park. Read more
A family from Mountain Ash have been left with big problems
in their new home after getting a survey that doesn’t seem to have been up to
scratch. Read more
Ebay car scam
Buying a second hand car online can be a pretty daunting
process, but one man from Pembroke has lost thousands of pounds when his dream
purchase turned in to a nightmare. Find out what happened
Dream garden nightmare
John O’Donnell from Criccieth has been developing a plot and
building his dream home for about 20 years. The house is almost finished, but
he wanted a garden to match. Find out what happened
Tattoos are all the rage at the moment, and as many as one
in five of us now have one. But before going under the needle, there are a few
things you need to consider. Read more here
Fewer than one in five of us know basic first aid, and
it’s estimated that a shocking 140,000 people die each year in situations where
first aid might have saved them. We take a look at the smartphone apps that could help all of us become lifesavers. Read more here
Prestige Motor Group
In February we reported on complaints about the Swansea-based Prestige Motor Group. Since then more unhappy customers have got in touch with us about the car dealership run by father and son, Ceri and Shaun James. Read more here.
be pretty confusing - on the one hand you might enjoy some great holidays at a
property that you own a share of, but on the other you could end up trapped in
an expensive contract you can't get out of. Read more here.
Owning a holiday lodge in the Welsh countryside is a dream
for many. But, tread carefully.
Holiday parks all have rules – but even if you sign up to a
contract with a park where the rules suit you, we’ve discovered that things can
change. Read more here.
The battle against plastic waste
Plastic waste does huge damage to the environment – we look
at the ways people around Wales are helping tackle the problem. Find out more here.
and more people are facing their fears and trying new challenges, and one
that’s growing in popularity is mud runs – extreme assault courses where
challengers scale walls, dodge electric wires and wade through muddy water. Read more here
Every time a big gig is announced there’s a frenzy to get your
hands on tickets - but getting into the gig can prove tricky if you used an
unofficial provider. Find out more here
Nowadays online shopping means you can buy almost anything
from the comfort of your own home. But as one Welsh family discovered, online
shopping isn’t always problem-free. Read more here
Western Union money transfer
Scams come in all shapes and sizes. But the common
feature is that the victims rarely see the money they’ve lost again. But a
recent US court ruling is now offering some victims a glimmer of hope. Find out why here.