In February we reported on complaints about the Swansea-based Prestige Motor Group. Since then more unhappy customers have got in touch with us about the car dealership run by father and son, Ceri and Shaun James. Read more here.
David and Fran Davies from Aberdare booked a short trip to Krakow in Poland back in February. However, upon their return to the airport back in the UK they were in for a shock. Find out more here.
Policy Expert and TrinityM Ltd
In March, we spoke to Jacqueline Harries who is waiting for her home to be repaired following two floods in a matter of months. Read More Here
Many of us enjoy
taking our four legged friends for a walk to our local park. But several local
dog walkers in Cowbridge had an unpleasant surprise while doing just that. Read more here.
Slate is a popular
material for household products from coasters to house signs – but one Welsh
slate company seems to have unhappy customers from across the UK. Find out more.
RG Roofing Contractors
Putting a new roof over your
head can be one of the most expensive repairs homeowners face. But get the
wrong builder – and it can be even more costly. Read more here.
Holiday insurance disappointment
Last summer, health care assistant Christine Crees
celebrated her 50th birthday and her partner's gift was a trip to
Thailand. But the dream holiday was marred when she injured herself and is now
struggling to claim on her insurance. Find out more.
Escaping your timeshare
be pretty confusing - on the one hand you might enjoy some great holidays at a
property that you own a share of, but on the other you could end up trapped in
an expensive contract you can't get out of. Read more here.
Owning a holiday lodge in the Welsh countryside is a dream
for many. But, tread carefully.
Holiday parks all have rules – but even if you sign up to a
contract with a park where the rules suit you, we’ve discovered that things can
change. Read more here.
The battle against plastic waste
Plastic waste does huge damage to the environment – we look
at the ways people around Wales are helping tackle the problem. Find out more here.
Prestige Motor Group
Buying a used car can be a tricky business. And the
customers of one Swansea dealership have definitely had a bumpy ride. X-Ray
investigated, read here to find out more
and more people are facing their fears and trying new challenges, and one
that’s growing in popularity is mud runs – extreme assault courses where
challengers scale walls, dodge electric wires and wade through muddy water. Read more here
Every time a big gig is announced there’s a frenzy to get your
hands on tickets - but getting into the gig can prove tricky if you used an
unofficial provider. Find out more here
Nowadays online shopping means you can buy almost anything
from the comfort of your own home. But as one Welsh family discovered, online
shopping isn’t always problem-free. Read more here
Moving house can be stressful, but for pensioners Albert and
Pam Hall it was even more frustrating than usual. Find out what happened
Merseyflow toll bridge
Earlier this month, there was good news for drivers who regularly travel between South Wales and England. The tolls on both Severn crossings were cut - and by the end of the year, they’ll be scrapped completely.
But further north, a brand new bridge is driving some motorists to despair. Read more here.
Famous for its dramatic scenery and sandy beaches, the island of Guernsey has always been a holiday hotspot. But for some Welsh visitors, their journey home turned into a pretty bumpy ride. Find out why here.
Western Union money transfer
Scams come in all shapes and sizes. But the common
feature is that the victims rarely see the money they’ve lost again. But a
recent US court ruling is now offering some victims a glimmer of hope. Find out why here.
The cost of
funerals can put a strain on families at an already tough time. But Brian
Yeates’s dad wanted to do everything he could to make things easier for his
children after he died. Read more here
Gumtree Property Scam
With rentals in short supply many people are now turning to
the web to help find their dream home. Unfortunately, this has made many
house-hunters - like Robert Gillings from Llanelli – a target for fraud. After
he was approached by a fake landlord, he lost a thousand pounds. Find out what happened
A change to the Equality Act in April this year made it illegal for taxi drivers to
discriminate against wheelchair users. As an experiment, our presenter Omar
Hamdi and wheelchair user Ayesha each phoned seven random taxi companies in Newport. Ayesha called for a
wheelchair accessible cab and Omar called for a regular taxi. Find out what happened here.
Bueti Development - a new construction business in the Welsh
Valleys – may have a stylish, Italian-sounding name, but some of its customers
have been left wondering if their work will ever be ‘finito’. Find out why here.
Everest Home Improvements
and Denise Griffin had a new glass roof fitted on
their conservatory by Everest Home Improvements. Four days later, Geoff noticed that the new roof leaked each
time it rained. Twelve months on the couple are still having problems. Read more here
Stubborn Sat nav
One of the joys of modern day technology, and a convenience
to drivers everywhere, is the invention of the sat nav. However, John Aggleton, from Cardiff, tells a different story when it
comes to the sat nav in his Volkswagen Golf. Find out more here.
Electricity is a key part of our modern lives, and one of our
most expensive utility costs. That’s why Anne and Gerry Pryce from Welshpool
switched suppliers two years ago. But their bills seemed to have sky-rocketed
instead of getting cheaper. Read more about what happened.
Most of us have received a dreaded parking or driving fine
in the post at some point. But last year Pontllanfraith couple Alyn Owen and Daisy
Harris started getting fines for offences they hadn’t committed, in places they
had never visited. Find out why.
Ed Sheeran fans are fighting for refunds after his official promoter Kilimanjaro said they won't accept resold tickets for his 2018 world tour. Read more about their fight here
Farming Energy Solutions Ltd.
Farming Energy Solutions Ltd was a company based in Llanelli that offered a range of services – from helping farmers to get wind turbines to building conservatories for homes. The common factor was that many customers were left with questions over where their money went. Find out what happened here
When a coachload of Wrexham holiday-makers set off on a 3
night break to Disneyland Paris in July, they were looking forward to the
thrills and spills of the world-famous theme park. But instead of Disney magic the
trip arranged by Links Tours Ltd seemed to hit one disaster after another. Find out what happened.
Trish and Parker Estates
A letting agent has shut up shop leaving tenants without their deposits and a landlord chasing eight months of missing rent payments. Read more about what happened.
Train station stress for autistic passenger
A man with a severe form of autism is
calling for more awareness of the condition on public transport after a guard
refused to let him board a train. Read more about his experience here
A couple from Cardiff, decided to get their
new house extended ready for their third child. They thought they'd found
the perfect builder running a business called Cardiff Construction, but he wasn't so perfect....Find out how their story unfolded