A mobile phone repair shop in Cardiff is rapidly building a reputation they won’t be able to fix. Find out why. <?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" />
Parking Ticket Scandal
Regulators have launched an investigation after a parking attendant was caught handing out a “fraudulent” ticket in a back-lane in Cardiff. Read more here.
Chewable hair vitamins
Claims chewable vitamins that have been promoted by celebrities can help boost hair health are based on "pseudoscience", an expert says. Find out more.
A family who spent a fortune on a luxury conservatory have been left
devastated after it had to be pulled down. Find out more.
Builder Faces Justice
We last featured builder Damon Owens 18 months ago, exposing the fake names he used at his many businesses.The law has now caught up with him. Find out what happened.
Repair Cafe Wales - An Alternative to Landfill
Every year we bin 1.4 million tonnes of electrical items. Lucy Owen finds out how you might be able to get those broken electricals repaired, for free! Read more here.
Bet 365 Fraud
Geraint Jones was horrified to discover his bank account had been drained of more than £3,000 – all his cash. The money had been spent in a matter of hours on gambling site Bet365. Find out what happened.
Make-Up: Cheap Vs Expensive
It can cost a lot to look good - and it’s easy to spend a
small fortune on makeup. With high-end brands charging big bucks, discount
stores have made their own cheaper versions, but can anyone tell the
difference? [Find out more...]
Online Fake Reviews
X-Ray investigates the booming underground trade in fake
online reviews. We joined social media groups which openly advertise payments
in return for good reviews. [Read more]
Disabled Access in Cardiff's Nightlife Venues
X-Ray goes undercover with two
wheelchair users, Josh Reeves and Helen Fincham, to expose the shocking lack of
disabled facilities in some of Wales' top night spots. Find out more...
6 Nations Away Ticket Nightmare
fans Carol and Robert Pugh, from Cardiff, were looking forward to the sports
trip of a lifetime... [Read More]
Engine reconditioning shock
couple who sent their car off for the engine to be repaired were shocked to
find it in bits in the boot when it was returned. Read more...
Tony and Bee Bennett moved to Porthcawl five years ago. They
hoped to enjoy a relaxing retirement by the sea, but their plans have been
fraught with difficulty after dealing with one builder. Find out what happened
Would you be surprised to learn that you could charter a
private flight for less than the price of a standard train ticket? Find out more
Tranquil, idyllic and perfect for families - that’s what
residents at Woodland Gardens Estate in Pyle near Porthcawl thought they were
getting when they bought their homes built by Persimmon. Find out more
Fraudster linked to cancer collections
An investigation for BBC X-Ray has discovered that a
convicted fraudster is involved in a group carrying out street collections in
the name of children’s cancer. Find out what happened
X-Ray guide to Government Auctions
Fancy getting your hands
on some cut price designer gear? Police forces and other agencies sell off
goods they have seized – which can range from upmarket trainers to cars,
watches and even houses in Spain. Find out more
Builders return to fix sunken patio
steelworker Donald Rees will now get his dream patio after X-Ray took up his
case. Find out what happened
BMW finance trouble
Losing a loved one is
never easy, but one family in Wrexham faced extra difficulties when trying to
sort out an outstanding car finance agreement. Find out what happened
Pothole compensation advice
say that there are record numbers of potholes on our streets. But if your car
is damaged by a pothole, you may be able to claim compensation. Read the advice here
Number Spoofing Scams
More than £500 MILLION pounds has been stolen from
customers of British banks so far this year - and the scams are becoming more
sophisticated, often using technology to fool us. Find out more
Families in South Wales are demanding answers
after their elderly relatives invested huge sums in a South African hotel. Find out what happened
There are all sorts of systems in place to make sure we
don’t stay too long in car parks, from parking wardens to ANPR cameras that
read your number place as you enter and leave a car park. Read more
A family from Mountain Ash have been left with big problems
in their new home after getting a survey that doesn’t seem to have been up to
scratch. Read more
Ebay car scam
Buying a second hand car online can be a pretty daunting
process, but one man from Pembroke has lost thousands of pounds when his dream
purchase turned in to a nightmare. Find out what happened
Dream garden nightmare
John O’Donnell from Criccieth has been developing a plot and
building his dream home for about 20 years. The house is almost finished, but
he wanted a garden to match. Find out what happened
Tattoos are all the rage at the moment, and as many as one
in five of us now have one. But before going under the needle, there are a few
things you need to consider. Read more here
Fewer than one in five of us know basic first aid, and
it’s estimated that a shocking 140,000 people die each year in situations where
first aid might have saved them. We take a look at the smartphone apps that could help all of us become lifesavers. Read more here
Prestige Motor Group
In February we reported on complaints about the Swansea-based Prestige Motor Group. Since then more unhappy customers have got in touch with us about the car dealership run by father and son, Ceri and Shaun James. Read more here.
David and Fran Davies from Aberdare booked a short trip to Krakow in Poland back in February. However, upon their return to the airport back in the UK they were in for a shock. Find out more here.
Many of us enjoy
taking our four legged friends for a walk to our local park. But several local
dog walkers in Cowbridge had an unpleasant surprise while doing just that. Read more here.
Slate is a popular
material for household products from coasters to house signs – but one Welsh
slate company seems to have unhappy customers from across the UK. Find out more.
RG Roofing Contractors
Putting a new roof over your
head can be one of the most expensive repairs homeowners face. But get the
wrong builder – and it can be even more costly. Read more here.
Holiday insurance disappointment
Last summer, health care assistant Christine Crees
celebrated her 50th birthday and her partner's gift was a trip to
Thailand. But the dream holiday was marred when she injured herself and is now
struggling to claim on her insurance. Find out more.
Escaping your timeshare
be pretty confusing - on the one hand you might enjoy some great holidays at a
property that you own a share of, but on the other you could end up trapped in
an expensive contract you can't get out of. Read more here.
Owning a holiday lodge in the Welsh countryside is a dream
for many. But, tread carefully.
Holiday parks all have rules – but even if you sign up to a
contract with a park where the rules suit you, we’ve discovered that things can
change. Read more here.
The battle against plastic waste
Plastic waste does huge damage to the environment – we look
at the ways people around Wales are helping tackle the problem. Find out more here.
Prestige Motor Group
Buying a used car can be a tricky business. And the
customers of one Swansea dealership have definitely had a bumpy ride. X-Ray
investigated, read here to find out more
and more people are facing their fears and trying new challenges, and one
that’s growing in popularity is mud runs – extreme assault courses where
challengers scale walls, dodge electric wires and wade through muddy water. Read more here
Every time a big gig is announced there’s a frenzy to get your
hands on tickets - but getting into the gig can prove tricky if you used an
unofficial provider. Find out more here
Nowadays online shopping means you can buy almost anything
from the comfort of your own home. But as one Welsh family discovered, online
shopping isn’t always problem-free. Read more here
Moving house can be stressful, but for pensioners Albert and
Pam Hall it was even more frustrating than usual. Find out what happened
Merseyflow toll bridge
Earlier this month, there was good news for drivers who regularly travel between South Wales and England. The tolls on both Severn crossings were cut - and by the end of the year, they’ll be scrapped completely.
But further north, a brand new bridge is driving some motorists to despair. Read more here.
Famous for its dramatic scenery and sandy beaches, the island of Guernsey has always been a holiday hotspot. But for some Welsh visitors, their journey home turned into a pretty bumpy ride. Find out why here.
Western Union money transfer
Scams come in all shapes and sizes. But the common
feature is that the victims rarely see the money they’ve lost again. But a
recent US court ruling is now offering some victims a glimmer of hope. Find out why here.
A change to the Equality Act in April this year made it illegal for taxi drivers to
discriminate against wheelchair users. As an experiment, our presenter Omar
Hamdi and wheelchair user Ayesha each phoned seven random taxi companies in Newport. Ayesha called for a
wheelchair accessible cab and Omar called for a regular taxi. Find out what happened here.