About Radio 1Xtra
How to Listen
BBC Sounds app - Find out how to get the BBC Sounds app on your mobile or tablet.
DAB radio is digital so no crackly reception!
Digital TV - there's several options. Freeview channel 701; Freesat channel 701; Sky TV (UK) channel 0137; Virgin Media channel 907
Online - For all support listening online, please use BBC Sounds help.
How to contact us
You can email us at 1Xtra.Enquiries@bbc.co.uk.
We receive a lot of emails, texts and tweets each day and do our best to read them all, but we can’t promise to reply to them all individually.
We’ve already had a go at answering some of your most Frequently Asked Questions.
If you want to contact a specific show or DJ: go to their DJ page, and then click on "contact" at the top of the page – please note however that some shows receive hundreds of emails a day and we will not always be able to respond.
Complaints: If you have a complaint about any aspect of the BBC, including our shows and services, please go to the BBC Complaints website.
Texting us: You can text us on 88111. Texts will not be included in your inclusive text bundles, and the exact cost of each message depends on your service provider - it is typically between 10 and 15 pence per message. MMS (Picture) messages may cost more - you should check with your service provider for exact details. Please make sure you take care when entering our number as some subscription services have similar numbers to ours.
Phone: If a DJ asks for callers or we are running competitions we usually use the number 03700 100 100 (standard geographic charges apply). At other times, sending a text or email is the best idea as the phone line is not always manned and your call is unlikely to be answered.
Post: You can send stuff to us at BBC 1Xtra, London, W1A 1AA
Listening Online: If you are having a problem listening to 1Xtra online, please visit the Sounds help page.
Frequently Asked Questions
How do I send you my music to listen to?
The best way to do this is through BBC Music Introducing. You need to...
1. Upload it to the BBC Introducing website
Please read all the terms and conditions.
The music uploader is only for artists in the UK.
How do I get a job/work experience placement/DJ position at 1Xtra?
How do I request a track or shout out?
You can try texting or tweeting the show on-air, but we do get thousands of shout out requests each day and can usually only mention a handful of people. Please don’t be upset if the DJ doesn’t mention you.