Discover ways to avoid being scammed. Get some expert advice and reports on the latest consumer issues and consumer law.
Brush up on your consumer knowledge and get tips on receipts, returning goods and guarantees.
Follow these useful guidelines on what you should and shouldn't do when writing a letter of complaint.
Read our expert advice on where to turn when customer/company relationships break down.
A guide to the UK legal systems and consumer laws.
The laws that every consumer should know when putting in a claim.
Know when you're entitled to a repair or replacement.
Be aware of the regulations and acts relating to goods and services.
The Consumer Credit Act and your rights against credit card companies.
Consumers are protected by specific criminal laws too.
You may need to take action in the civil courts to resolve the issue.
There are some minor differences in Scottish civil and criminal processes.
A look at some of the potential pitfalls hiding in the small print when making a purchase
Martin Lewis offers up his tips on how to overhaul your finances and save up to £3000 per year.
Here are some top tips and advice on what to do for the best with your savings in these recession-hit times.
If your bills are mounting up, face the problem with some helpful tips on how to manage debts.
Confused about Payment Protection Insurance (also known as PPI)? Here's our handy Q&A factsheet.
These extra forms of protection can add considerable cost to a purchase. Are they worth it?
There are three billion pounds in unclaimed pensions. Don't let your money be part of it.
Older people are being warned about doorstep traders offering home maintenance in run-up to winter.
Some information and general advice on how to avoid common pitfalls when shopping online.
Learn how to protect your details and stop them from getting into the wrong hands.
People are still taken in by old-style credit card scams - avoid being taken in with our practical advice.
Check out how these mass marketed scams operate to make sure you don't get caught out.
The Financial Conduct Authority takes you through some useful tips to help you stay safe from scams.
Learn how to cut your petrol or diesel car fuel costs and save you money.
Trading Standards officer Laila Benfaida gives advice on how to choose a reliable mechanic.
Find out what rights you have if you have been delayed by more than three hours.
It can be easy to run up a high bill when abroad. Here's some useful advice on how to avoid a 'bill shock'.
Are your energy bills going up? It's probably time you thought about a switch.
Information and advice to ensuring that your gas fitter is up to standard, with helpful tips from the Gas Safe Register.