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Eurovision 2014

Voting - Rules, Terms and Conditions

Where?

This year's Eurovision Song Contest will be held in Copenhagen, Denmark.

When?

1st Semi-Final -  Tuesday 6th May 2014 , BBC Three

2nd Semi-Final - Thursday 8th May 2014, BBC Three

Grand Final - Saturday 10th May 2014, BBC One / BBC One HD

Voting in the Eurovision Song Contest 2014

1. After all countries have performed, viewers will be invited to vote for their favourite act/s.

2. Voting is by telephone only. Voters in the UK can choose either to call from their landline using the long (11-digit) number for the country of their choice or from their mobile phones using the shortcode (7-digit) number for the country of their choice. Please note that callers from the Channel Islands and Isle of Man should call from their landlines using the long (11-digit) number to avoid higher mobile charges.

The numbers to be used will be given during the programmes. Please note that you cannot vote by email, text/SMS or via this website.

3. Vote lines are opened and closed as specified on the programmes. Votes received outside the specified times will not be counted, but may still be charged. Voting times may change.

4. UK-based viewers may only vote in the second Semi-Final on 8th May and the Grand Final on 10th May.

Voting in the Semi-Final

5. Although there are two semi-finals, UK viewers can only vote in the second Semi-Final on 8th May. The six countries who are automatically through to the Grand Final (UK, France, Germany, Spain, Italy and the host Denmark) went into a draw to decide which of the two semi-finals they would be voting in. Please note that the UK act will not participate in the semi-finals.

6. The scoring for the semi-finals will be the same as the Grand Final, made up 50-50 from the public telephone vote and the National Jury (see below). The ten highest scoring acts in each Semi Final will go through to the Grand Final.

Voting in the Grand Final

7. In the Grand Final, UK-based callers may NOT vote for the UK act. Any votes from the UK for the UK act will not count and the call may still be charged.

8. In the Grand Final, the final scores of the songs shall be calculated on the basis of both the results of the televoting and the results of the national juries appointed. The scores of each song in each country shall be determined as follows: 12 points shall be allocated to the song having obtained the highest combined number of votes from the televoting and from the juries; 10 points to the song having obtained the second-highest combined number of votes from the televoting and from the juries, 8 points to the song having obtained the third-highest combined number of votes from the televoting and from the juries, 7 points to the next, and so on down to 1 point for the song having obtained the tenth-highest combined number of votes from the televoting and from the juries.

9. The winner of the Grand Final shall be the song which has obtained the highest number of points from the combined calculation of the televoting results and of the juries' scores from all participating countries.

National Jury

10. Each national jury will consist of 5 members including a chairperson. The members shall be professionals within the music industry and nationals of the relevant country.

11. The members of each national jury will watch the live transmission of the 2nd dress rehearsal for both the Grand Final and the Semi Final in which that country is voting. After the transmission they will vote in accordance with the European Broadcasting Union Rules.

Tie

12. In the event of a tie, the Eurovision Song Contest 2014 Rules prescribe the following:

If there is a tie between two or more songs when the combined calculation between the result of televoting and jury voting is used to determine the final national result of the songs, the song(s) which obtained the most votes from the televoting shall be ranked highest.

Other Rules

13. Calls to the long (11-digit) number cost 15p from BT landlines, other networks may vary. Calls to the long (11-digit) number will cost considerably more if made from a mobile device. Therefore, only call the long (11-digit) number, when dialling from a landline. To vote from your mobile in the UK, call the short (7-digit) number announced for your chosen country. Calls from the UK to the short (7-digit) number will cost 15p from a mobile phone. You cannot text and you cannot dial the short (7-digit) number from a landline. Callers from the Channel Islands and Isle of Man should call from their landlines using the long (11-digit) number to avoid higher mobile charges.

14. Voters must obtain permission from the bill payer before voting. Voters aged 12 and under should obtain parent/guardian consent before voting. Votes are only open to individuals as consumers calling from the UK, and not to any agencies, businesses and/or companies.

The BBC can only guarantee that votes individually entered directly through the telephone numbers promoted on the show will count. No voting by way of mobile app promoted during the programme will be available to UK viewers.

15. Make sure you carefully dial only the number of the act(s) you wish to vote for.

16. The BBC reserves the right to disqualify votes if it has reasonable grounds to suspect that there has been any deliberate attempt to rig or manipulate the voting.

17. The BBC, its sub-contractors, subsidiaries and/or agencies cannot accept any responsibility whatsoever for any technical failure or malfunction or any other problem with any telephone network or line, system, server, provider or otherwise which may result in any vote being lost or not properly registered or recorded.

18. The BBC reserves the right to cancel or suspend voting at any time if it considers it has reasonable cause to do so or if there is a technical breakdown of any kind.

19. For purpose of verifying any claim for refunds (where offered) or investigating possible voting irregularities, the BBC may need to request the network operator to disclose the telephone number that you are voting from. Please note that this will still be required where you have originally opted not to disclose your telephone number (caller’s line identification barring). If you do not agree to this, you should not vote.

Where such investigations are required, the BBC will only ever use your telephone number for the purposes of processing refunds or investigating possible voting irregularities and will not publish or provide it to anyone without permission, except where required for enforcement of these terms. You can read more about the BBC Privacy Policy at www.bbc.co.uk/privacy.

20. In the unlikely event of a failure in the telephone votes for any reason the results of the national jury vote will be used. Both the televoting and the national jury voting will operate under the supervision of an independent adjudicator.

21. The Eurovision Song Contest 2014 is produced under the auspices of the European Broadcasting Union. The rules are issued by the European Broadcasting Union and are common across all participating countries. More details can be found on http://www.eurovision.tv/page/copenhagen-2014/about/voting

22. The voting in this programme accords with the BBC's Code of Conduct for Competitions and Voting, details of which can be found on the BBC’S Standards and Guidelines website <http://www.bbc.co.uk/guidelines/editorialguidelines/advice/interactivity/code/>.

EUROVISION ON THE RED BUTTON

If you’re watching Eurovision on the Red Button service you can get in touch and join in the action.

Send us your Eurovision messages and party ‘selfies’ via:

Facebook.com/bbceurovision

Or TWEET us @bbceurovision

Or tag @bbceurovision with your party pictures on INSTAGRAM

You can also TEXT or send us still images. Text the word EURO with your name and message and/or photo to 88822. Text messages should be no longer than 160 characters. Text and picture messages will be charged at your standard message rate. Check with your provider for exact costs.

The best messages and photos will appear on the Red Button Eurovision service

TERMS & CONDITIONS

By sending a message, sender agrees: (i) to allow the BBC to publish the comments and pictures, in any relevant platform; (ii) that the sender has obtained consent from all individuals appearing in any photos for the photo to be used by the BBC; and (iii) that the sender and (ie not a third party) has the right to publish such picture.

The BBC reserves the right to select only some of the messages and pictures for publication. Messages or pictures of indecent or offensive nature will not be considered

The BBC accepts no responsibility for any technical failure or malfunction which could result in a message being lost or misrouted or a billing error by the mobile operator

The personal data about you will be processed in accordance with the Data Protection Act 1998. For further information on how the BBC deals with personal information, please see bbc.co.uk/privacy

Please obtain bill payer's consent before sending the SMS. If you are under the age of 16, you must obtain your parent's permission before submitting your comment/photo

No images of children under 13 (or appearing to be under 13) will be shown.

The BBC may need to edit your contribution for technical or operational purposes.

Text and mobile picture (MMS) services are not available in the Channel Islands.