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How to enter Radio 1's Teen Awards 2019 ticket competition

Want to win tickets to see YUNGBLUD, AJ Tracey and Jax Jones at this year’s Teen Awards for you and three mates?

This year's ceremony takes place in London on Sunday 24th November and we have up to 86 tickets to giveaway (in batches of four).

Here's how you can enter:

  • A ‘cue to call’ will be played and listeners who want to enter must call 03700 100 100 within 10 minutes.
  • Please note, you must be between 14 and 17 years old to enter and standard landline and mobile charges will apply.
  • The caller who gets through to the studio will be asked to name the artist performing in a clip taken from a previous Teen Awards performer. The caller will get three attempts in total, but the number of tickets you can win will be reduced with every attempt.

The competition will run at any time during the following shows:

  • Dev & Alice on 2nd, 3rd, 8th and 9th November 2019.
  • Matt Edmondson & Mollie King on the 1st, 2nd, 3rd, 8th, 9th and 10th November 2019.
  • Maya Jama on Saturday 2nd.
  • Life Hacks on Sunday 3rd and 10th November 2019.
  • Greg James from 4th to 7th November 2019 (inclusively).
  • Nick Grimshaw from 4th to 7th November 2019 (inclusively).

Please read the full Privacy Notice and Terms and Conditions below.

These Terms were revised on 6 November 2019

Privacy Notice

Your trust is very important to us. The BBC is committed to protecting the privacy and security of your personal information.

It is important that you read this notice so that you are aware of how and why we are using such information. This privacy notice describes how we collect and use personal information about you during and after your relationship with us, in accordance with data protection law.

Additional information can be found in the BBC’s Privacy Policy. Where there is inconsistency between those documents and this notice, this notice shall prevail.

What will we collect and how will we use it?

The BBC will collect and process the personal information that you have provided to us about yourself. This personal information is your phone number from which your entry was received, your name, home town, confirmation of your age (for eligibility purposes) and if you win your full postal address (in order for us to fulfil the prize). The personal information that you provide will be processed for the purposes of administering this competition.

The BBC is the “data controller” of this information. This means that the BBC decides what your personal information is used for, and the ways in which it is processed. We rely on our legitimate interests of running radio competitions as our lawful basis for processing your personal data – providing interesting and engaging radio programming to those that participate and to the wider audience listening in and is not an unreasonable infringement on the rights and freedoms of the individual BBC audience members. If you are successful, we will also process your personal information for post-competition publicity and our lawful basis for such processing is our legitimate interests in promoting the competition.

Retaining your personal information

In relation to entrants, the BBC will retain your personal information until after that round of the competition is completed (no more than one week). If you are a winner, we will retain your personal information for a period of two years.

Sharing your personal information

We will not share your personal data with any other third party without your prior consent.

Your rights and more information

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal information, or request that we transfer a copy of your personal information to another party, you can find out how to do this in our Privacy Policy.

If you have any questions about how the BBC handles your personal information, or if you wish to contact the BBC to exercise your rights in relation to your personal information, please visit here or contact

If you raise a concern with the BBC about the way it has handled your personal information and you are dissatisfied with the BBC’s response, you are entitled to lodge a complaint with a supervisory authority. In the UK, the supervisory authority is the Information Commissioner’s Office (ICO), which can be contacted here.

1 | Entry is open to all residents of the UK, the Channel Islands and the Isle of Man except anyone closely related to BBC or BBC Group company employees or those of its affiliates and their close relatives or any person connected to the competition. Entrants must be able to make their way to and from the Television Centre in West London on Sunday 24th November.

2 | Entrants must be between 14 and 17 years old. Proof of age, identity and eligibility may be requested.

3 | There are up to 84 tickets (in batches of up to 4) to be won. The competition will run at any time during the following shows:

  • Dev & Alice on 2nd, 3rd, 8th and 9th November 2019
  • Matt Edmondson & Mollie King on the 1st, 2nd, 3rd, 8th, 9th and 10th November 2019
  • Maya Jama on Saturday 2nd
  • Life Hacks on Sunday 3rd & 10th November 2019
  • Greg James from 4th to 7th November 2019 (inclusively)
  • Nick Grimshaw from 4th to 7th November 2019 (inclusively)

4 | Up to 4 tickets to the Radio 1 Teen Awards on Sunday 24th November will be available to win. To enter the competition, contestants will need to listen to Radio 1 for a ‘cue to call’ track. The first ‘cue to call’ track will be revealed during the Breakfast Show on the 1st November for the competition that morning. Once this competition has taken place, the next show running the competition will be announced. That next show will reveal their ‘cue to call’ as the one to look out for in order take part in the contest. This process will continue so that each time the competition is completed, the next show to contain the ‘cue to call’ track will be revealed. When the ‘cue to call’ is played any listeners who want to enter must call Radio 1's phone number 03700 100 100. Listeners cannot enter by any other method. Standard geographic charges from landlines and mobiles will apply.

5 | The phone lines will be open for 10 minutes after which the liveliest and most entertaining caller will be put through to the studio with another caller reserved as backup. The caller will then take part in a competition on air where they will be asked to name the artist performing in a clip taken from a previous Teen Awards performer. If the caller correctly guesses the answer, they will win four tickets to the Teen Awards. If they are incorrect on their first guess, they will get a second attempt to guess the artist from a longer clip, but the number of tickets available to win will be reduced to 3. If incorrect again, the caller will be given a final attempt to guess the artist from an even longer clip to win a pair of tickets. If the correct answer is not reached, the tickets will be lost and there will be no winner.

6 | Use of bad language on air may result in disqualification from the competition. The BBC’s decision on disqualification shall be final.

7 | Listeners should only call to enter during the times announced on-air. Calls received outside the announced times will not be registered but may still be charged. Entrants must ensure they obtain the bill-payer’s consent before entering.

8 | Entrants will be interviewed by members of the production team to ensure eligibility, availability and to determine which are the most lively and entertaining by asking two questions, one about The Teen Awards and one about Radio 1. Entrants cannot enter on behalf of someone else. Parental / Guardian permission to enter will be needed for those under the age of 16 entering the competition.

9 | The BBC’s decision as to the winners is final. No correspondence relating to the competition will be entered into.

10 | Winners are excluded from re-entering the competition.

11 | The prize consists of up to four tickets to the Radio 1 Teen Awards 2019 at Television Centre, West London on Sunday 24th November. Further details will be communicated to the winners via email. It is the winner’s responsibility to ensure their guests meet the entry criteria for the event.

12 | There is no cash alternative and the prize cannot be sold or transferred in any circumstances. For the avoidance of doubt the prize does not include travel, accommodation or any other expense, cost or fee.

13 | The BBC will not be responsible for any failure by the ticket holders to gain entry or re-entry to the event due to the behaviour of the ticket holder or their failure to meet the admission requirements of the event.

14 | The BBC reserves the right to:

(i) amend these terms and conditions, including but not limited to, the competition opening and closing times and the programmes featuring the competition;
(ii) disqualify any entrant who breaches the rules , has acted fraudulently in any way or (in the BBC’s sole discretion) brings the BBC into disrepute;
(iii) withdraw or substitute any prize, at any stage, should any winner or their guest exhibit inappropriate or dangerous behaviour (including, but not limited to being under the influence of alcohol, illegal drugs or chemical substances or causing a nuisance) while on-air, attending BBC premises or where the prize includes attendance to an event or;
(iv) cancel the competition, at any stage, if in its opinion it is deemed necessary or if circumstances arise outside its control.

15 | The BBC, its sub-contractors, subsidiaries and/or agencies cannot accept any responsibility whatsoever for any technical failure or malfunction or any other problem which may result in any entry being lost or not properly registered.

16 | This competition accords with the BBC's Code of Conduct for Competitions and Voting, details of which can be found at BBC Competitions Policy.

17 | Entrants will be deemed to have accepted these rules and to agree to be bound by them when registering.

18 | To the extent permitted by law, the BBC will not be liable for any loss or damage (whether such damage or losses were foreseen, foreseeable, known or otherwise) including financial, reputational loss or disappointment.

19 | The competition is run by the BBC. The applicable law is that of England and Wales.