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Frequently asked questions (FAQ)

Q: When's Casualty on?

A: Visit our Coming Up page to find out when Casualty's next on.

Q: I missed an episode. Where can I catch up?

A: Watch the latest episode of Casualty and clips from previous episodes here, on our homepage.

Q: What music have you used in each episode?

A: You can find the music list on each episode's page.

Q: Can you help me with a technical query?

A: If you're having problems, take a look at the BBC Help section. If the Casualty website has a specific error, please email us.

Q: Where can I get signed autographs?

A: The BBC provides signed cast photographs for free. To get your fave actor's autograph, please follow these steps:

Write your letter to the actor.

Send your letter to:

Name of actor (i.e. Sunetra Sarker)

BBC Wales

Casualty Production Office

Fan Requests Dept

Roath Lock Studios

Cardiff Bay

CF10 4GA

Mark the top left-hand corner of the envelope with the word 'Autograph'.

Make sure you include a stamped, self-addressed envelope - with your name and address clearly written.

If you want to write to more than one actor, you must write a separate letter to each cast member.

Please be patient when waiting for your reply as it can depend on the actors' schedules.

Q: Can I become an extra for Casualty?

A: The show only uses professional actors.

Q: How do I complain about the TV show?

A: The Casualty website is not responsible for any of the content which appears in the programme.

For complaints concerning the programme, please contact:

BBC Complaints
PO Box 1922

Tel: 03700 100 222.

Find out more about how to complain to the BBC.

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