Frequently asked questions (FAQ)
Q: When's Casualty on?
A: Visit our Coming Up page to find out when Casualty's next on.
Q: I missed an episode. Where can I catch up?
A: Watch the latest episode of Casualty and clips from previous episodes here, on our homepage.
Q: What music have you used in each episode?
A: You can find the music list on each episode's page.
Q: Can you help me with a technical query?
Q: Where can I get signed autographs?
A: The BBC provides signed cast photographs for free. To get your fave actor's autograph, please follow these steps:
Write your letter to the actor.
Send your letter to:
Name of actor (i.e. Sunetra Sarker)
Casualty Production Office
Fan Requests Dept
Roath Lock Studios
Mark the top left-hand corner of the envelope with the word 'Autograph'.
Make sure you include a stamped, self-addressed envelope - with your name and address clearly written.
If you want to write to more than one actor, you must write a separate letter to each cast member.
Please be patient when waiting for your reply as it can depend on the actors' schedules.
Q: Can I become an extra for Casualty?
A: The show only uses professional actors.
Q: How do I complain about the TV show?
A: The Casualty website is not responsible for any of the content which appears in the programme.
For complaints concerning the programme, please contact:
PO Box 1922
Tel: 03700 100 222.
Find out more about how to complain to the BBC.