Main content

Local BBC Radio Online Voting - Telescope

Privacy Notice and Terms and Conditions

Privacy Notice

Your trust is very important to us. The BBC is committed to protecting the privacy and security of your personal information.

It is important that you read this notice so that you are aware of how and why we are using such information. This privacy notice describes how we collect and use personal information about you during and after your relationship with us, in accordance with data protection law.

Additional information can be found in the BBC’s Privacy and Cookies Policy. Where there is inconsistency between those documents and this notice, this notice shall prevail.

It’s up to you how you use our services. And you can manage or delete your BBC account at any time. There’s more info on managing your account here. Because we’re a public service, we will help you make informed decisions about your information, so everyone can get the best out of digital technologies and the BBC. You can find out what we're doing with your information here. You can find out more about cookies here.

What will we collect and how we use it?

The BBC is the data controller of your information that is collected. This means that the BBC decides what your personal data is used for, and the ways in which it is processed.

The personal information that is collected is BBC account details and voting choice.

Telescope is the BBC’s data processor and is contracted to the BBC to provide the platform. This means Telescope can only use your personal data within the parameters set by the BBC. Telescope will collect your IP address along with other BBC account information such as BBC iD and geographic location derived from your IP address in order to provide a robust and reliable vote result to the BBC (this will include counting and capping votes as well as checking for irregularities). The lawful basis for processing is the legitimate interests of the BBC to deliver valid votes to the BBC’s audience – for both those who take part and for those that consume content based on those results. This yields richer and more engaging content for all of our audiences and is not an unreasonable infringement on the rights and freedoms of the individual BBC audience members.

Retaining your information

The BBC will retain your personal data for a period of 2 years following collection – for internal and external audit purposes consistent with industry standards, unless a longer retention period is required by law. At that point your personal data will be deleted. For more information about how the BBC processes your data please see the BBC’s Privacy Policy, available at

Sharing your information

Your personal data will not be shared with any additional third parties outside of the BBC and Telescope without your prior permission, except as required by law.

Your rights and more information

If you need help with managing your account settings and the information we hold, you can find out how to do this here.

If you have any questions about how the BBC handles your personal information, or you wish to find out about your rights, please visit the BBC’s Privacy and Cookies Policy. You will also be able to find out more information about how the BBC processes your information and how you can contact the BBC’s Data Protection Officer.

If you raise a concern with the BBC about the way it has handled your personal information, you are entitled to lodge a complaint with a supervisory authority. In the UK, the supervisory authority is the Information Commissioner’s Office (ICO), which can be contacted at:

Terms and Conditions

1. You can take part by accessing the relevant web page. You will find the question and a list of alternative answers. You can register your vote by electronically selecting the option you wish to vote for.

2. Any votes registered outside the announced voting times, which will be listed online and on-air, will not count.

3. Online voting requires you to log into the page with your BBC account at . If you do not have a BBC account, you can register for one for free at . If you have any trouble registering or signing in, you can visit the help pages at

4. This is not a competition and there will be no prize for any option or anyone taking part. Where the vote result has a consequence the BBC will endeavour to meet it but editorial requirements may lead to a change in schedule or a change in programme content. However, the vote result stands.

5. The number of times you can vote may be restricted. The presence of a cap to voting and what that limit is will be made clear for each vote. Some votes may be restricted geographically to within the UK only. If you are not in the right area you will not see the vote.

6. Live results may be displayed during the vote window. These should not be taken as an indicator of the final published results, but merely as a snapshot for interest. The BBC will announce the final result on-air and/or online when voting is closed and the actual result is known.

7. The BBC reserves the right to disqualify entries or suspend voting if it has reasonable grounds to suspect that fraudulent voting has occurred or if it considers there has been any attempt to rig the voting. The BBC has the right to substitute an alternative selection method at its absolute discretion. For the purposes of investigating possible voting irregularities when voting on BBC web pages using BBC account the BBC may use cookies, log IP addresses or analyse the information from your BBC account. The BBC will not publish this information or provide it to anyone without permission, except where required for enforcement of these terms. For more information please see: BBC Privacy Policy, how the BBC uses cookies and BBC online Terms of Use.

8. If, for any reason, the online voting system fails, the vote may be suspended or a contingency plan may be actioned.

9. The BBC reserves the right to change, cancel or suspend this vote at any time.

10. The BBC, its sub-contractors, subsidiaries and/or agencies cannot accept any responsibility whatsoever for any technical failure or malfunction or any other problem with any system, server, provider or otherwise which may result in any vote not being received by the BBC, not properly registered or recorded.

11. Please note that BBC, BBC Group or Telescope employees or anyone who is directly connected in any way with the associated BBC content or the vote is not eligible to vote.

12. The voting accords with the BBC's Code of Conduct for Competitions and Voting, details of which can be found on the BBC's Standards and Guidelines website at

13. Online votes are subject to the BBC Privacy and Cookies Policy found at , more information about Cookies can be found at and BBC online Terms of Use found at .

14. These Terms and Conditions are governed by the law of England and Wales.