Watchdog on The One Show
Matt Allwright and Nikki Fox investigate your consumer issues whilst keeping you up to date with the latest scams and advice, every Wednesday at 7pm on The One Show. To contact us email watchdog@bbc.co.uk, tweet us @BBCWatchdog or send us a message on Facebook BBC Watchdog.
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‘Energy saving’ plugs and ‘fuel-saving’ devices
Watchdog tested devices which claim to reduce household power and vehicle fuel consumption
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Airlines Denied Compensation/Expenses
The customers of airlines who have been left out of pocket by cancelled or delayed flights
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Airport Meet and Greet Parking Firms
Matt Allwright met dissatisfied customers of airport meet and greet parking companies.
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Airport Special Assistance Complaints
Disabled customers have been stranded at airports despite pre-booking special assistance.
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Amazon
Watchdog investigates complaints about Amazon parcels containing wrong or missing items.
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Amazon's Choice
Watchdog investigated how products are given Amazon’s Choice status
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Anglian Home Improvement
Anglian Home Improvement customers complained of issues with their guarantee.
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ANPR
Watchdog investigates complaints about number plate recognition cameras used in car parks
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AnyVan
Watchdog investigated complaints from customers about home removal service AnyVan.
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Apostle Accounting
Some Apostle Accounting clients have to repay tax rebates HMRC say were ‘wrongly’ filed.
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ASOS
Watchdog looked into the return process at fast fashion retailer ASOS.
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Bank Fraud
Watchdog investigated complaints about bank fraud following the theft of mobile phones.
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Bank Fraud Complaints
Watchdog looked at customer complaints of how banks deal with fraud.
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Bensons For Beds
Bensons For Beds customers told Watchdog the firm broke agreements to collect mattresses.
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boohoo
Watchdog investigated complaints about boohoo brands Wallis, Dorothy Perkins and Burton.
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Booking.com
Watchdog investigated reports of Booking.com customers being targeted by fraudsters.
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Boss Scams
Watchdog spoke to victims of gift card scammers posing as their boss.
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BP Pulse
Watchdog spoke with drivers having problems with home charging units from BP Pulse.
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British Gas Homecare
Watchdog investigated complaints from British Gas Homecare customers.
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British Gas: Customer Service
Watchdog investigated consumer dissatisfaction with British Gas’s customer service
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Butlin's and Haven
Watchdog investigated complaints about Butlin’s and Haven holiday parks.
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Can't Complain
Watchdog looked at how hard it was to contact companies with customer service issues.
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Candle Safety Labels
Watchdog investigated candle safety labels after people reported their candles exploding.
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Cazoo
Watchdog speaks to some Cazoo customers, who didn’t get the hassle free service expected.
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Confirm Testing
Watchdog looked into complaints from holidaymakers whose plans were disrupted.
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Contactless payments limit increase
Contactless payments limits are set to rise. Can customers opt out?
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Crystal Ski
Watchdog investigated complaints from skiers hoping to hit the slopes with Crystal Ski.
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Curry's PC World/Team Knowhow
Watchdog reported on how £5 deposits of games consoles weren’t refunded.
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Currys
Currys customers told Watchdog the firm said they needed "uplift numbers" to get refunds
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Currys PC World
Watchdog reported on how £5 deposits of some Currys PC World customers weren’t refundable.
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Department for Work and Pensions
Watchdog investigated complaints from people told to repay Universal Credit.
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DFS
Watchdog investigated complaints about furniture company DFS.
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DVLA
Watchdog investigated complaints from drivers waiting months for licences from the DVLA
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DVLA Delays
Watchdog looked into why the DVLA was taking months to process applications.
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DVSA
Watchdog looked into issues learner drivers faced because of the pandemic.
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eBay and PayPal
Watchdog investigated eBay’s new payment system.
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eflorist
Watchdog investigated complaints from customers of eflorist.
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eHarmony
Watchdog investigates complaints from customers of match-making site eharmony.
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Energy Credit
Nikki Fox met customers who were owed thousands of pounds by their energy companies.
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Etsy
Watchdog investigated complaints about items advertised by sellers on Etsy.
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Evan's Cycles
Watchdog explored complaints about cycling retailer Evans Cycles.
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Everest - Lifetime guarantees
Watchdog revealed the issues Everest customers faced after it entered administration.
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Evri: Missing Parcels
We spoke to Evri customers with video footage they believe shows couriers stealing parcels
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Facebook Hacks
Watchdog received complaints from Facebook users locked out of their accounts for months.
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Fake Advertisements
Watchdog spoke to Mary Berry about her name and image being used in fake advertisements.
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Fake Celebrity Endorsements
Watchdog looked into claims celebrities' images are being misused by online fraudsters.
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Fast Fashion - Time Sensitive Sales
Watchdog investigated time sensitive sales that continue after they’re supposed to end.
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Flannels
We spoke to customers who say they were left out of pocket by supply chain issues.
