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Contact Money Box

Email us:

If you have a story idea or would like to comment on a Money Box story you can contact the programme via email, or write to the team at the address below.

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Please remember if you do email us, that we cannot give you personal financial advice, and you should never send us original documents.

Although we read every email and letter we receive, we cannot reply to them all.

If we use information from your email or letter in the programme we will always contact you first to confirm that you are willing for us to do so.

Please include a daytime telephone number at which we may contact you.

If you would like to make a complaint, you may do so via the BBC's complaints website

Please state clearly if you wish to remain anonymous as your message may be read out on air or published electronically.

Please read the following before sending your comments:

The BBC is committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect and use personal information about you, in accordance with data protection law.

The personal information we will collect and process may include your name, age, gender, address and contact details.

We will also process certain special categories of more sensitive personal information that you may provide if relevant. This information would include details of your personal finance situation.

We will only ask you to provide such information where we have a lawful basis to do so. If you choose to provide such information, please carefully consider if you wish to disclose such information.

The personal data and special categories of data that you provide will be processed securely for the purposes of enabling the Money Box production team to make editorial decisions about what will feature in the programme and to enable us to contact you about your potential contribution.

The BBC is the ‘data controller’ of this information. This means that we decide what your personal information is used for, and the ways in which it is processed. The legal basis on which we process your personal information is our legitimate interest in editorial decision-making. Where we process your personal information for our legitimate interests, we will carefully consider any impact on you and will not use your personal information where such impact overrides our interests. The legal basis on which we process special categories of information you have provided is on the basis of the substantial public interest in the BBC producing journalistic content.

We will retain your information for a period of 2 years but personal data disclosed on air will be retained perpetuity as part of the BBC’s audio archive.

We will not share your data with 3rd parties and you will not receive unsolicited mail by supplying your personal details to us.

If you have any questions about how the BBC handles your personal information, or you wish to find out about your rights, please visit the BBC’s Privacy and Cookies Policy. You will also be able to find out more information about how the BBC processes your information and how you can contact the BBC’s Data Protection Officer.


Write to us:

Money Box, BBC Money and Work, Floor One, Quay House, Media City, M50 2BH