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Going to the Proms - FAQs

Currently, due to Covid-19, we are not running events for the public to attend.
The information on this page therefore does not apply to the Proms 2020 season.

Do I need to book tickets in advance?

To avoid disappointment we always recommend booking in advance, as seats for a number of Proms sell out before their performance date. However, even for sold-out concerts at the Royal Albert Hall, Promming places are available on the door for only £6.00 each. These tickets are not bookable in advance, so you always have a good chance of getting in.

A limited number of Arena and Gallery Promming tickets (priced £6.00) will be available on the day to purchase online between 9.00am and 12.00pm for main-evening and Late Night Proms.

All Promming tickets purchased online are subject to a booking fee of 2% of the total value plus £1.00 per ticket. Tickets are limited to one per person.

Go to the BBC Proms booking pages for more details.

What if my first choice tickets are sold out?

Day Promming

All remaining Arena and Gallery Promming tickets (priced £6.00) are available on the day and can be purchased in person with cash or contactless payment card, as well as online between 9.00am and 12.00pm.

The number of Promming tickets available is dependent on capacity and the number of Pass-holders in attendance; however, over 500 Arena and Gallery tickets are usually available, so you always have a good chance of getting in (although early queuing is advisable for the more popular concerts). Ticket purchases are made as you enter, in queue order, through the relevant doors.

A limited number of Arena tickets will usually be sold to the Day Queue from two and a half hours before each performance.

Stewards will be on hand to assist Prommers from 9.00am. Visit royalalberthall.com/promsqueue for details.

Royal Albert Hall Season and Weekend Promming Passes

Frequent Prommers can save money on Royal Albert Hall concerts by purchasing a Season Pass for either the Arena or the Gallery. Passes are available for either the whole Proms season (including the Last Night), the first or second halves, or any of the eight weekends (some exclusions apply).

Weekend Promming Passes must be purchased a minimum of two hours before the start of the first concert covered. Prices vary for each weekend depending on the number of concerts included.

Season and Weekend Promming Pass-holders benefit from:

• guaranteed entrance (until 30 minutes before each concert)

• great savings – prices can work out at less than £3.50 per concert

Please note: Season and Weekend Promming Pass-holders arriving at the Hall less than 30 minutes before a concert are not guaranteed entry and should join the back of the Day Queue.

Whole-Season Passes include admission to the Last Night and Half-Season Pass-holders have special access to a reserved allocation of Last Night Tickets.

A limited allocation of Last Night tickets (priced £6.00) is also reserved for Prommers who have attended five or more concerts (in either the Arena or the Gallery). They are eligible to purchase one ticket each for the Last Night on presentation of their used tickets (which will be retained) at the Box Office.

Please note:

  • Season Passes are non-transferable and two passport-sized photographs must be provided before passes can be issued. ID may be requested upon entry.
  • You may purchase a maximum of four Weekend Promming Passes per weekend.
  • There is no Weekend Promming Pass covering Proms 74 and 75.
  • Season and Weekend Promming Passes are only valid for concerts at the Royal Albert Hall.

Proms at ... Cadogan Hall Passes

Hear all eight Monday-lunchtime Proms concerts at Cadogan Hall for just £40.00 (booking fees apply).

Please note: Proms at ... Cadogan Hall Passes can only be purchased from the Royal Albert Hall and are subject to availability.

Wheelchair users

The Gallery can accommodate up to four wheelchair-users. On arrival at the Royal Albert Hall, ask a steward (on duty from 9.00am) for assistance. Wheelchair-users will be issued a queue number and can leave and return in time for doors opening, at which point all Prommers will enter in queue order.

Please note that the Arena is not accessible to wheelchair-users.

Full information on the facilities offered to disabled concert-goers at the Royal Albert Hall is available at the Royal Albert Hall website, or by calling the Access Information Line on 020 7070 4410 (9.00am - 9.00pm daily). The Royal Albert Hall has a Silver award from the Attitude is Everything Charter of Best Practice.

For ticket information, visit the Proms ticket pages.

Promming tickets for ambulant disabled concert-goers

A limited number of seats are available in the Arena and Gallery for reservation each day by ambulant disabled concert-goers (people with a wide range of disabilities who are not regular wheelchair-users) who wish to Prom.

Between 9.00am and 12.00pm on the day of the concert, ambulant disabled Season and Weekend Promming Pass-holders can request Seat Reservation Cards by telephone only by phoning 020 7070 4410*.

Online Promming ticket-holders can request a seat reservation card as part of their online ticket purchase between 9.00am and 12.00pm.

Seat reservation cards are limited to one per call or online booking and are subject to availability.

You will need to collect your Seat Reservation Card from the Box Office before joining the appropriate Prommers’ queue (stewards will direct you). Those collecting raffle tickets for the day queues from the steward will also be able to request a Seat Reservation Card.

After 12.00pm any remaining Seat Reservation Cards can be requested by ambulant disabled concert-goers in person only – please ask a steward for a Seat Reservation Card along with a queue number.

You will need to request a Seat Reservation Card for each Prom that you are attending.

You can then leave the queue, returning in time for doors opening, at which point you can purchase your ticket as Prommers begin to enter the Hall in queue order.

If you secure a Promming ticket with a Seat Reservation Card, a seat will have been reserved for you. You must be in the queue, having collected your Seat Reservation Card, no less than 30 minutes before the concert to guarantee entry, and a seat will have been reserved for you.

Please note A Seat Reservation Card does not guarantee entry on its own – you must also purchase a Promming ticket.

* Standard geographic charges from landlines and mobiles will apply. All calls may be recorded and monitored for training and quality-control purposes.

How can I get tickets for the Last Night of the Proms?

Owing to the huge demand for Last Night tickets, special booking arrangements apply.

Please see Last Night Booking for information on buying advance seats, and more details on Promming at the Last Night of the Proms.

Can I bring children to the Proms?

Out of consideration for audience and artists, we recommend that children attending other Proms are aged 5 and over.

Children between 5 and 18 are positively encouraged and tickets are half price.

Is there a dress code at the Proms?

Come as you are: there is no dress code at the Proms.

Are there any arrangements for car parking?

A limited number of parking spaces, priced £10.75 each (including a 75p payment handling fee), are available from one hour before the start of each Prom in the Imperial College car park.

Entrances are located on Prince Consort Road (open daily until 7.00pm) and Exhibition Road.

Vouchers are only valid until 45 minutes after the end of the concert. These can be booked online, by phone or in person at the Royal Albert Hall.

Please note that, if you are attending both early-evening and late‑night concerts on the same day, only one parking fee is payable.


Please note: the Royal Albert Hall is not within the Congestion Charge zone.

Any other questions?

Send your comments and queries to: proms@bbc.co.uk