South East Wales

Insolvent Cardiff Citizens Advice Bureau to close

Cardiff Citizens Advice Bureau is to close by the end of the month with the loss of 12 jobs.

The independent organisation which runs the offices in Castle Street has become insolvent but this has not been put down to a lack of funding.

Dominic Jenkins, the chair of trustees, said an interim service with neighbouring areas was being arranged for its 4,500 monthly clients.

It was not only lack of money, he said, but an "amalgam of circumstances".

He said he was brought in as chair in the past two months to see if the bureau could be rescued from closure.

He said: "We very quickly arrived at the conclusion that it was not possible.

"It's not a question of purely running out of cash. It's not through a lack of funding. It's just a whole amalgam of circumstances."

Interim service

Mr Jenkins said the bureau had received good support from Cardiff council and other partner organisations.

He said: "Obviously, there going to be a number of lessons learnt from this why it got to this situation".

The interim service will be managed by the Vale of Glamorgan CAB, working with Rhondda Taff, Caerphilly and Newport CABs, he said.

Discussions were under way to see if a replacement face-to-face service for people needing advice could be provided in the city from next month, he added.

People are advised they can contact the bureau in the normal way, or contact the Citizens Advice telephone service on 08444 772020.

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