North West Wales

North Wales Police told widow of husband's death over phone

Police have apologised after a widow was informed of her husband's death over the phone.

Newspaper reports say Ruth Williams, from Tremadog, Gwynedd, was working at a local pub when she was told her husband had died from an asthma attack.

Mrs Williams told the Daily Mail North Wales Police should have informed her in person.

The force said the officer had been "forced to reluctantly" break the news on the phone and had apologised twice.

Gwynedd south inspector, Mark Armstrong, said: "On this occasion every effort was made to locate a family member.


"Enquiries at the location, including checks with neighbours, did not reveal who or where a next of kin may be.

"Several potential key numbers on a mobile phone with the deceased were tried, but none were answered.

Insp Armstrong said they had found two possible addresses for a relative, but those inquiries proved fruitless.

"After making local enquiries officers returned to the scene and answered a call on the deceased's mobile phone.

"The caller identified themselves as a family member, but the officer's requests for them to return to the house were unfortunately ignored, with the caller not believing that the officer was genuine.

"During the conversation, which also involved colleagues of the caller, the officer was forced to reluctantly inform them of the nature of his call i.e. the man's death"

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