Ambulance transfer delay claims at Ysbyty Glan Clwyd
Health chiefs have reacted to reports that patients have had to be treated in ambulances because of a hospital bed shortage.
There are claims ambulances have been in the car park Ysbyty Glan Clwyd, at Bodelwyddan, for hours at a time.
Clwyd West AM Darren Millar said it was unacceptable.
Betsi Cadwalader University Health Board said it would continue to provide an emergency response and the highest possible care to its patients.
Officials declined to comment further on the situation.
Mr Millar, the Conservative health spokesman in the Welsh assembly, said: "It is completely unacceptable for patients to be lined up outside A&E and treated in the back of ambulances.
"When that problem is allowed to continue for days, questions must be answered and everyone affected deserves an unreserved apology."
There were no ambulances queuing outside Ysbyty Glan Clwyd on Saturday afternoon.