NE Scotland, Orkney & Shetland

Call to re-think cut to Aberdeen Bank of Scotland hours

Bank of Scotland in Rosemount
Image caption Opening hours at the bank will change at the start of May

The Bank of Scotland has been urged to re-think a decision to cuts its opening hours in a busy area of Aberdeen.

The Beechgrove Terrace Mile End branch in Rosemount will only open on Tuesdays and Thursdays from Monday 4 May.

Local councillor Jennifer Stewart has written to the bank after constituents approached her with concerns about the cut in service.

The Bank of Scotland said it was due to a lack of demand from customers for counter services.

The councillor told BBC Scotland: "The bank has decided to reduce the hours significantly.

"Rosemount is a very busy business area and the Bank of Scotland is the only bank there.

"It's quite densely populated with older people."

'Apologise for inconvenience'

She said some customers would face a walk of about 20 minutes to another branch.

A Bank of Scotland spokeswoman said: "We regularly review the opening hours of our branches and have taken a decision to amend the opening hours of our Mile End branch due to a lack of demand from customers for counter services on Mondays, Wednesdays and Fridays.

"From 4 May transactions can be carried out on Tuesdays and Thursdays or by visiting our main branch, Queens Cross, which is open Monday to Saturday and is a short 10-minute walk away.

"In addition, the branch ATM, online and mobile banking will continue to operate a 24-hour service."

She added: "We apologise for any inconvenience this change of hours may cause."

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