Highlands & Islands

NHS Highland says sorry to dementia patient's wife

NHS Highland has apologised for failures in its dealings with the wife of a dementia patient.

The woman, who has not been named, complained to the Scottish Public Services Ombudsman's Office (SPSOO).

She said the health board did not reasonably include her in decisions about her husbands care and treatment from February 2011 onwards.

NHS Highland chief executive Elaine Mead said the organisation had "implemented improvements".

She said: "I want to publicly apologise on behalf of NHS Highland for our failures in not including the next of kin in decisions about the care and treatment of her husband.

"I have written to her to say how sorry we are about what happened and to explain what we have done to implement improvements."

Ms Mead added: "The findings of the report have been shared with clinical staff and managers across the organisation.

"We are also working in partnership with Alzheimer Scotland to take forward a range of activities to improve the quality of care for people with dementia and their carers, particularly in hospital settings."

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