Inspectors voice further concern over Glasgow care home
An elderly care home has been told to make urgent improvements after its services were graded as "weak" for the second consecutive inspection.
A team from the Care Inspectorate made an unannounced inspection visit to Sherbrooke Lodge, Pollokshields, Glasgow, on 23 November last year.
The second lowest grading was assigned to the home's quality of care, staffing, environment and management.
Inspectors noted a new manager had been appointed to make improvements.
In their report, inspectors noted: "Although staff were observed trying hard to resolve stress and distress of residents, we observed situations that could have been handled better.
"The management of meals seemed to depend on which staff were on duty and so this was inconsistent.
"We observed a lunchtime meal where it appeared some staff were unclear about what they were doing.
"This resulted in meals being served more slowly and a resident with chewing difficulty being given hard-to-chew foods."
A spokesman for the Care Inspectorate said: "Sherbrooke Lodge continues to cause some concern and the service provider needs to make improvements swiftly.
"We will continue to work closely with this care home to support improvement but unless we see evidence of swift and sustained improvement we will not hesitate to take further action."