York & North Yorkshire

Birchlands Care Home warned to make urgent changes

A nursing home in York must make urgent improvements to its standards of care or face "serious consequences", the health regulator has warned.

Birchlands in Haxby has been warned by the Care Quality Commission (CQC) after a routine inspection last month.

A CQC report found people at the home were at "significant risk of harm" because of poor care practices.

Owners Mimosa Healthcare said the health and welfare of its residents were "paramount priority" for staff.

The report showed the home, which provides care and accommodation for up to 54 people, had failed to meet national standards of care and welfare.

'Clear message'

Inspectors found people who were at risk of pressure ulcers were not given the proper care.

The CQC report said the home had failed to "provide them with foam mattresses with pressure relieving properties" and that people were not being regularly turned and repositioned.

Malcolm Bower-Brown, director of CQC in the North, said: "This warning sends a clear and public message that Mimosa Healthcare need to address these issues as a matter of urgency or face serious consequences.

"Our inspectors will return to the home in the near future and if we find that the provider is not making the required progress, we won't hesitate to use our legal powers to ensure residents are receiving the service they are entitled to expect."

Mimosa Healthcare said it was disappointed with the findings but would work closely with the CQC to address the problems and "to ensure that such issues do not arise again".

In a statement, the company said: "The home operates robust systems to ensure that the quality of our care provision not only complies but exceeds national standards.

"Therefore, we are sorry, that in some recent cases this appears to have fallen below that expectation."

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