Piggy Lane care home 'still failing to meet essential standards'

A care home in Oxfordshire for people with learning and physical disabilities has been told it is "still failing to meet standards in several areas".

The Care Quality Commission visited the Piggy Lane care home in Bicester after it was told to improve following a January inspection.

It said standards were still not being met in the care and welfare of its service users, among other areas.

The trust concerned said it recognised that outcomes "remained unacceptable".

'Still failing'

Other areas in which the Southern Health NHS Foundation Trust-run home was told to improve included record keeping and checks on the quality of service provision.

The CQC said it had made the unannounced visit to check action had been taken to meet various "essential standards".

But the CQC did conclude the home had met the required standards in the safeguarding of service users, and levels of staffing.

Following its January inspection, the trust had been told staffing levels at the home could affect patient safety.

A CQC spokesman said: "CQC found there had been enough improvement within the service to lift the warning notice. Inspectors found, however, that the service was still failing to meet standards in several areas."

The most recent inspection took place in April but the report was released this month.

In a statement, Southern Health NHS Foundation Trust said it was committed to providing a high quality service for the people it supported, and said "a robust action plan" had been put in place to ensure it was compliant in all areas of its service.

"The CQC have acknowledged that, since our last inspection, there have been significant improvements in all areas that were found to be non-compliant and recognise that in some areas a longer timescale is needed to be able to evidence these improvements."

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