Unsafe and short staffed Preston care home put in special measures

Greenfield Care Home Image copyright Google
Image caption Greenfield Care Home can accommodate 112 residents

A nursing home that left one nurse in charge of 46 residents several times has been put into special measures by health inspectors.

Greenfield Care Home in Ingol, Preston, Lancashire, also had no care staff at night in one of its four units, a follow-up inspection in November by the Care Quality Commission (CQC) found.

The review said it was not safe and failed to manage medicines effectively.

Bupa Care Home, which runs the home, said it was "addressing the issues".

Greenfield, in Tag Lane, was rated as inadequate in March and served with a warning notice, said the commission. If it does not improve, it could face closure.

The latest review, which was unannounced, said there were "continued failures" and the home was in breach of nine regulations:

  • Person centred care
  • Seeking consent
  • Safe care and treatment
  • Failure to manage medicines effectively
  • Failure to deploy sufficient numbers of suitably qualified, competent persons to deliver care
  • Failure to ensure staff received appropriate support and training
  • Good governance
  • Failure to manage complaints
  • Failure to undertake robust employment checks
  • Failure to notify the CQC of significant events that affected the smooth running of the service.

Bupa Care Home said: "We took immediate action following the CQC's inspection as the health and wellbeing of our residents is our priority.

"We have brought in a dedicated management team to address the issues raised in the report and have a committed plan that we're working on with the CQC."

Greenfield, which can accommodate 112 people, had 80 residents at the time of the latest inspection.

The home is divided into four units for people with different levels of need, including those living with dementia.

Bupa Care Homes Ltd, which runs more than 300 homes, has 28 days to appeal against the rating.

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