Bristol

Triage service at Bristol Royal Infirmary suspended after death

BRI A&E
Image caption The Front Door scheme was designed to be open seven days a week between 14:00 and 20:00

A new service aimed at cutting pressure on a hospital's A&E was suspended after four days following the unexpected death of a patient, it has emerged.

The Front Door scheme at the Bristol Royal Infirmary assessed a man on 13 November and decided he did not need to be referred to the emergency department. He died two days later.

Service provider BrisDoc said a "thorough investigation" was under way.

It also expressed its "sincere condolences" to the man's family.

'Sad death'

The Front Door pilot was based at the BRI's Adult Emergency Department - and open seven days a week between 14:00 and 20:00.

People who turned up at the A&E department would be seen by a primary healthcare professional, who would then decide whether patients should see their GP or be treated at the Emergency Department.

A spokesman for the NHS Bristol Clinical Commissioning Group said: "We are very sorry to hear of this sad death.

"We are actively working with our partners at BrisDoc to understand the full circumstances of the gentleman's assessment and treatment."

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