Chipping Sodbury nursing home told to improve care

A nursing home near Bristol has been told it must improve its standard of care.

The Care Quality Commission (CQC) ruling follows unannounced visits to The Heathers in Chipping Sodbury after concerns were raised in November.

Its report says the home is failing to meet 11 government standards, including care and welfare, dignity, cleanliness and infection control.

The home is run by owner Hitesh Patel, who was unavailable for comment.

CQC inspectors also found medical equipment in a state of disrepair, staff training inadequate and medicine managed unsafely.

Ian Biggs, deputy director of CQC in the south, said: "We have received an immediate undertaking from Mr Patel that he will not admit more people to this nursing home while these improvements are being addressed.

"We will continue to monitor this service very closely to ensure this happens.

"Our inspectors will inspect again in the near future and if we find that the home is not making progress we won't hesitate to use our legal powers on behalf of the people who live there."

All new admissions have now been stopped and the council and the NHS in South Gloucestershire are currently reviewing individual patients' care.

Mr Patel has seven days in order to set out his plans to improve care, and comply with the legal standards.

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