South East Water: Supplies restored to East Sussex homes

Supplies have been restored to all 3,000 homes in East Sussex that have been without water for up to two and a half days.

Properties in Ticehurst, Hurst Green, Robertsbridge and Mountfield were affected following mains bursts on Tuesday and Wednesday.

South East Water said supplies were restored in the early hours of Friday and apologised for the disruption.

It is investigating the bursts on a pipe supplying a Kent reservoir.

'Difficult few days'

Simon Robertson, head of distribution, said: "We are really sorry to everyone who has been without water and would like to reassure our customers that their tap water should now be flowing again.

"It has been a very difficult few days with teams working hard from our incident room and out on the ground fixing the bursts and getting water back around our network as quickly as possible."

He added: "All of our customers in the areas affected have been brilliant and deserve a big thank you from us. Our technicians manning bottled water distribution points and customer service staff on the phones tell me that people have been very understanding and polite.

"It is hard to know exactly why these burst pipes occurred but now water supplies have returned we will be investigating the incident thoroughly."

The company said the bursts were all on a pipeline taking water from a treatment works at Crowhurst Bridge to a service reservoir in Flimwell, with the first at about 16:00 BST on Tuesday, the second at 02:00 BST on Wednesday and then a third at about 15:30 BST.

Water was delivered to vulnerable people and customers with medical or special needs and bottled water was available at sites across the area.

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